LiveCareer-Resume

business owner operator resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Astute Business Owner successful in operations management, competitive analysis and financial management. Accounts Receivable Clerk specialized in recording financial transactions to generate revenue for products or services rendered. Monitors inflow of money to highlight company profits. Displays strong analysis and organizational skills and advanced proficiency with demonstrated experience calculating, posting and managing accounting figures and financial records. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • Tactical planning
  • Operations management
  • Complaint resolution
  • Inbound and Outbound Calling
  • Technical Support
  • Payment Coordination
  • Past Due Account Management
  • Accounts Payable and Accounts Receivable
  • Customer Relations
  • Financial Management
  • Good telephone etiquette
Work History
Associate Client Support Analyst, 06/2021 - Current
Hca Keller, TX,
  • Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
  • Responded to all client inquiries and asked appropriate questions to facilitate resolution.
  • Interacted with team members across departments to research and resolve customer issues.
  • Verified basic needs are being met, providing navigation assistance for various benefits and available services.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Submitted service tickets for equipment maintenance requests.
  • Maintained familiarity with API and authentication mechanisms for all supported products.
  • Resolved system, hardware and telephone issues, improving efficiency among all departments.
  • Managed high levels of call flow and responded to numerous technical support needs.
Business Owner/Operator, 10/2020 - Current
City Of Tucson Tucson, AZ,
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
City Court Clerk, 11/2007 - 06/2021
City Of Smithville City, STATE,
  • Examined legal documents submitted to courts for adherence to laws and court procedures.
  • Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
  • Collected court fees and fines and recorded amounts collected in Courtware.
  • Maintained docket calendar and database for City court.
  • Maintained court dockets and updated disposition of cases after court hearings and trials.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
  • Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines.
  • Submitted cash and check deposits and generated cash receipts to record money received.
Education
Emergency Medical Technician State Licensure: Emergency Medical Technician, Expected in 01/1993
-
Tennessee Technological University - Cookeville, TN
GPA:
Status -
High School Diploma: , Expected in 05/1992
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DeKalb County High School - Smithville, TN,
GPA:
Status -

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Resume Overview

School Attended

  • Tennessee Technological University
  • DeKalb County High School

Job Titles Held:

  • Associate Client Support Analyst
  • Business Owner/Operator
  • City Court Clerk

Degrees

  • Emergency Medical Technician State Licensure
  • High School Diploma

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