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Business Owner/Operator Resume Example

Resume Score: 80%

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EH
BUSINESS OWNER/OPERATOR
Summary

Small business owner currently seeking gainful employment

Skills
  • Sales strategics
  • Purchasing and planning
  • Issue resolution
  • Customer retention
  • Performance improvements
  • Schedule management
Experience
Business Owner/Operator / Gordon Henry Ledger Art - Harlem, MT01/2009 - 03/2020
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Generated $[Number] to $[Number] per sales associate account on monthly basis.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Maintained up-to-date knowledge of all statutory requirements and regulations.
  • Set pricing structures according to market analytics and emerging trends.
  • Calculated credit amounts and commission payouts, priced merchandise, and generated credit memos for returned merchandise.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Reconciled daily sales and financial transaction reports and prepared bank deposits.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Directed implementation of strategic business plans to achieve goals and objectives.
  • Leveraged social media, including Facebook, to expand market reach and facilitate sales agent recruitment.
  • Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
  • Developed favorable relationships with vendors and contractors, facilitating contract negotiation and implementation of marketing and sales strategies.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Assessed all aspects of business operations to implement realistic annual budget.
Call Center Representative / Call Solutions - Havre, MT09/2001 - 02/2002
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Educated clients on how to navigate company systems and work within established frameworks to obtain desired services.
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
  • Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems.
  • Documented customer inquiries and feedback, including service delivery suggestions in company database.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Documented conversations with customers to track requests, problems and solutions.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Achieved high sales percentage with consultative, value-focused customer service approach.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Explained key information regarding products and services to customers to encourage informed decision-making.
Teacher's Assistant / Box Elder School - Box Elder, MT08/1990 - 05/2001
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Marked homework assignments, tests and special projects to communicate grading.
  • Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
  • Distributed classroom materials and supplies such as pencils, paper and art materials.
  • Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
  • Distributed and collected tests and homework to collate and prepare for grading.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Created individualized reading learning centers to improve program delivery.
  • Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
  • Collaborated with teacher to devise and implement developmentally appropriate lessons aligning with school's philosophy and mission.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Provided students with personalized educational, behavioral and emotional support.
  • Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
  • Took attendance, graded assignments and maintained routine student records.
  • Helped students take advantage of other available subject matter and study resources.
  • Educated students, maximized learning capabilities and sharpened classroom interest through effective instructional techniques.
  • Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
  • Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
  • Spearheaded new learning techniques, boosting student comprehension and improving learning time.
  • Optimized learning plans while quantifying student progress through test administration.
  • Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps.
  • Attended in-services, workshops and seminars.
  • Delivered exemplary instructor support by assisting with curriculum development, administering tests and grading papers.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Prepared, duplicated and collated teaching materials to help students better understand learning concepts.
  • Retained interest and maximized receptive learning by educating students utilizing instructional techniques, including hands-on curriculum.
  • Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
  • Attended all scheduled sessions and maintained open hours for general availability.
Education and Training
Box Elder High School - Box Elder, MT05/1988High School Diploma
The University Of Montana - Missoula, MTArt Education
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Resume Overview

Companies Worked For:

  • Gordon Henry Ledger Art
  • Call Solutions
  • Box Elder School

School Attended

  • Box Elder High School
  • The University Of Montana

Job Titles Held:

  • Business Owner/Operator
  • Call Center Representative
  • Teacher's Assistant

Degrees

  • Box Elder High School - Box Elder, MT 05/1988 High School Diploma
    The University Of Montana - Missoula, MT Art Education

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