Business Owner/Operator Resume Example
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BUSINESS OWNER/OPERATOR
Summary
Small business owner currently seeking gainful employment
Skills
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Experience
Business Owner/Operator / Milan Laser Hair Removal - Holly Springs , NC01/2009 - 03/2020
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Generated $[Number] to $[Number] per sales associate account on monthly basis.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Maintained up-to-date knowledge of all statutory requirements and regulations.
- Set pricing structures according to market analytics and emerging trends.
- Calculated credit amounts and commission payouts, priced merchandise, and generated credit memos for returned merchandise.
- Conferred with customers to understand needs and finalize purchase orders.
- Reconciled daily sales and financial transaction reports and prepared bank deposits.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Directed implementation of strategic business plans to achieve goals and objectives.
- Leveraged social media, including Facebook, to expand market reach and facilitate sales agent recruitment.
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
- Developed favorable relationships with vendors and contractors, facilitating contract negotiation and implementation of marketing and sales strategies.
- Assessed, optimized and elevated operations to target current and expected demands.
- Assessed all aspects of business operations to implement realistic annual budget.
Call Center Representative / Puc National - San Fernando , CA09/2001 - 02/2002
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Educated clients on how to navigate company systems and work within established frameworks to obtain desired services.
- Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
- Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems.
- Documented customer inquiries and feedback, including service delivery suggestions in company database.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Documented conversations with customers to track requests, problems and solutions.
- Evaluated customer account information to assess current issues and determine potential solutions.
- Achieved high sales percentage with consultative, value-focused customer service approach.
- Managed customer expectations by clarifying needs, identifying options and recommending products and services.
- Consulted with customers to determine best methods to resolve service and billing issues.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Explained key information regarding products and services to customers to encourage informed decision-making.
Teacher's Assistant / Box Elder School - City , STATE08/1990 - 05/2001
- Conducted special assessments and tutoring sessions to support individual student needs.
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Supervised students and maintained security throughout school buildings and on field trips.
- Promoted student learning by providing individualized and small group support to reinforce classroom topics.
- Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
- Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
- Marked homework assignments, tests and special projects to communicate grading.
- Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
- Distributed classroom materials and supplies such as pencils, paper and art materials.
- Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
- Distributed and collected tests and homework to collate and prepare for grading.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Created individualized reading learning centers to improve program delivery.
- Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
- Collaborated with teacher to devise and implement developmentally appropriate lessons aligning with school's philosophy and mission.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Provided students with personalized educational, behavioral and emotional support.
- Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
- Took attendance, graded assignments and maintained routine student records.
- Helped students take advantage of other available subject matter and study resources.
- Educated students, maximized learning capabilities and sharpened classroom interest through effective instructional techniques.
- Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Spearheaded new learning techniques, boosting student comprehension and improving learning time.
- Optimized learning plans while quantifying student progress through test administration.
- Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps.
- Attended in-services, workshops and seminars.
- Delivered exemplary instructor support by assisting with curriculum development, administering tests and grading papers.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Prepared, duplicated and collated teaching materials to help students better understand learning concepts.
- Retained interest and maximized receptive learning by educating students utilizing instructional techniques, including hands-on curriculum.
- Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
- Attended all scheduled sessions and maintained open hours for general availability.
Education and Training
Box Elder High School - City, State05/1988High School Diploma
The University Of Montana - City, StateArt Education
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Resume Strength
- Completeness
- Length
- Measurable results
- Strong summary
Resume Overview
School Attended
- Box Elder High School
- The University Of Montana
Job Titles Held:
- Business Owner/Operator
- Call Center Representative
- Teacher's Assistant
Degrees
- Box Elder High School -
City,
State
05/1988 High School Diploma
The University Of Montana - City, State Art Education
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