Customer-focused business owner/operator successful in retaining a large customer base and customer satisfaction by providing the highest level of service while maintaining business profitability and warranty of service and product. Quality-oriented and proactive in resolving issues with exceptional organizational and communication skills.
Succeeded in building a business from the ground up by providing quality service, below-market fair pricing, while maintaining happy customer base with longevity, profitability, and building a positive reputation.
Excelled in researching and rapidly resolving customer issues with integrity, honesty, and understanding.
Guaranteed service and effectively utilized manufacturer warranties.
Self-employed pool service and repair business owner and operator. Maintained weekly service on customer pools. Major and minor repairs to include plumbing and electrical. Business accounting utilizing Quickbooks.
Airline security, ramp agent, mail room deliveries, and shipping and receiving.
Respond and recover on-base aircraft accidents. Trained on all recovery equipment.
Responsible for maintenance, launch and recovery of assigned fighter and cargo aircraft.
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