Detailed Oriented. Great with people, work well with little or no supervision. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. I've Work with Excel, Microsoft, Word, and Windows XP.
I'm a great team player and a dependable person. I'm a good Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
I drove sales by developing business strategies, marketing plans and merchandise assortments. I also maintained current data on sales and fashion trends to plan future purchases.I had to developed business strategies outlining strengths, weaknesses, new opportunities and risks.Also contacted new and existing customers to discuss how their needs could be met with specific products and services. I answered customers' questions regarding products, prices and availability, planned and organized routes within territory to maximize efficiency and time in the field. I shared product knowledge with customers while making personal recommendations. And placed special orders and called other stores to find desired items.
Organized store merchandise racks by size, style and color to promote visually appealing envorinment. Scheduled weekly inventory pickups and deliveries with vendors. Communicated with vendors regarding back order availiability, future inventory and special orders.
•Conferred with customers by telephone or in person in order to provide information
•Helped drive sales goals and achieve monthly quota figures.
•Checked to ensure that appropriate changes were made to resolve customers' problems.
•Determined charges for services requested, collect payments, complete contract forms, prepare change of address records.
Solicited sale of new or additional services or products.
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