Ensured profitable sales growth through operational efficiencies and talent development of the store team. Tracked business performance and diagnosed strategies to amplify success and address opportunities that support profitability.
Responsible for maintaining a boutique atmosphere assuring an intimate, personal experience for each patron. Managed Sales, purchased merchandise, and maintained visual and operational standards. Increased business profitability through marketing on several social media platforms.
Met sales goals and built a satisfied loyal customer base by engagement and conversion. Assisted with floorsets, window changes, visual presentations, signage placement, etc. as directed.
Maximized sales by ensuring a pleasurable shopping experience for the customer. Applied expertise in managing the store's visual and operational standards. Responsible for recruiting, staffing, training and developing high performance teams.
Converted a large customer base of FedEx.com users to FedEx Software by providing the differences and benefits of the two. Assisted with software downloading, setting up hardware, and walking customers through the basic operations of the software.
Met sales goals through extreme product knowledge and customer loyalty program. Assisted with floorsets, marketing changes and bi-monthly inventory.
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