Accomplished, results-oriented, and innovative IT professional, with extensive experience and expertise in all facets of systems development life cycle. Effective leader and concept-to-execution driver, with proven adeptness in administering system and quality analysis, business requirements gathering and evaluation, and business processes and software solutions documentation. Armed with solid commitment to quality, excellence, and competency as manifested in employing the best standards of service and leading software development. Known for consistently delivering projects within budget and time constraints; combined with proven ability to translate cross-functional insights into smart and executable plans. Recognized for strategic and proactive management approach and technical skills in identifying complex solutions and coordinating team efforts to achieve timely completion of projects. Highly effective leader and excellent communicator, with the ability to establish and maintain constructive relationships with diverse levels of professionals. AREAS OF EXPERTISE System Administration Project Management and Implementation Tool Development and Design Business Process Improvement Regulatory Compliance and Standards Vendor Negotiation and Governance Strategic Planning and Implementation Leadership, Training, and Development
Microsoft Office Applications (Word, Excel, PowerPoint, Visio), SQL Server Management Studio
Language Programming C# (.NET platform), SQL, Clarion
Database SQL Server, Active Reports, Crystal Reports, FoxPro
Business Officer Manager/Assistant Controller
TWIN OAKS SOFTWARE BERLIN , CT Conversion Project Manager/Business Analyst
Render supervision and guidance to new employees on projects conversion including project timeline, database structure, and quality assurance.
Oversee the entire project life cycle of new business initiatives which requirements gathering, development effort estimates, resource management, gap analysis, implementation configuration, scope control, testing, training, and end-user support in line with project methodology.
Administer comprehensive assessment of business functions, information gathering, and output requirements and formats evaluation to identify operational objectives.
Capitalize on industry expertise in determining project milestones, phases, and elements; developing project teams; and setting project timelines to define project requirement.
Closely monitor daily activities, resolve all problems, and generate comprehensive reports to track project progress.
Maintain user documentation to provide technical references to users.
Provide leadership and technical support to entry-level programmers; while administering various projects for customers.
Key Achievements: Held full accountability in writing and updating procedures in alignment with system protocols.
Spearheaded the group for the successful development and implementation of more than 75 projects launches.
Effectively guided teams with 4 to 10 members from various departments in handling and resolving issues/concerns.
Provided expert oversight to 13 club chain conversation projects for client with $850K monthly revenue.
Formulated effective testing plans and procedures for unit, system, and acceptance tests; while serving as team leader for the entire conversion testing.
Boosted productivity and enhanced customer satisfaction by devising design procedures; thus minimizing error rate.
Made substantial contribution in enhancing inter-project dependencies visibility through development of detailed project plans for simultaneous projects.
Program Analyst/Software Developer
Capitalized industry expertise in maintaining and developing features for company software in Clarion and C#.
Administered all facets of software systems development life cycle, from initial analysis and conceptual design, testing to implementation and post-production support.
Maintained constant coordination with clients and other department staff to efficiently address and provide existing and emerging client needs and expectation; as well as to ensure the completion of project within allotted timeframe.
Worked closely with the Project Management Team and clients in tracking status and progress report along with ensuring timely completion and maintaining project quality.
Earned recognition for successfully designing bug tracking and quality assurance program that reduced error and production time; as well as guaranteed productive results.
Drafted custom programs for clients in fixing software bug and assisting them for TO software transitioning.
Demonstrated efficiency in developing and executing skeleton-base for new software in .NET platform.
A/R HEALTHCARE SERVICES SOUTH GLASTONBURY , CT EARLIER CAREER
UNIVERSITY OF CONNECTICUT STORRS , CT BACHELOR OF SCIENCE : MANAGEMENT INFORMATION SYSTEMS MATHEMATICS/STATISTICS MANAGEMENT INFORMATION SYSTEMS MATHEMATICS/STATISTICS
.NET, Clarion, conceptual design, conversion, Crystal Reports, client, clients, customer satisfaction, Database, designing, features, FoxPro, leadership, team leader, C#, Excel, Microsoft Office Applications, PowerPoint, Word, Programming, progress, Project Management, project plans, protocols, quality, quality assurance, requirement, requirements gathering, SQL Server, SQL, supervision, systems development, technical support, user support, user documentation, Visio,