Provided operational support for a high volume retirement community for the elderly. Calculated, prepared and issued invoices and account statements according to established procedures. Accessed computerized financial information to answer questions related to specific accounts for customers and employees. Reviewed and maintained files, records and other documents to obtain information and respond to requests. Reconciled and reported discrepancies found in records. Partnered with Executive Director to create and revise and annual budget for business and program services. Communicated with residents, employees, vendors and other individuals to answer questions and explain pertinent information as needed.
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