Talented customer service representative for both personal and business customers, with a little over 6 years of experience. Strong background in both sales and customer resolution.
Ability to work under pressure
06/2017 to 06/2018
Business Mobility Customer Service RepresentativeAT&T － Joplin, MOCustomer support for businesses to assist with bill reviews, process payments, account modification, and order/upgrade equipment; equipment including hotspot devices, cell phones, cell phones accessories, and internet.
08/2013 to 06/2017
Customer Service RepresentativeAlorica － Joplin, MOAssisted customers over the phone regarding orders, order status, product pricing, scheduling services, taking payments, and account modifications.