Currently employed (since December 2010) by Lord and Taylor in the capacity of Business Manager. Report directly to Lord & Taylor general Manager.
Directly responsible for Bobbi Brown Cosmetics.
Managed the daily activities of three Beauty Consultants.
Interact with Customers to insure high quality customer service.
plan and execute marketing events.
Articulate Sales Manager driven to succeed. Strategic planning and client relationship management expert.
Excellent customer skills with management experience and exceptional people skills. Versed in communication and positive attitude. Desires a challenging and social role because I love working with children (and animals!).
Successfully led key projects which resulted in increased sales.
Provided onsite training.
Increased sales by 50% in a three month period.
Prepared correspondence, accounting and financial documents for analysis.
Worked as a team member to provide the highest level of service to customers.
Oversaw all daily operations of the Bobbi Brown cosmetics counter.
Advised Customers on health and beauty activities.
Paid Bonuses for exceeding sales goals.
Received numerous Letters of Appreciation from customers and management.
Winner of the Lord and Taylor "Top Spot" award.
Recognized by Lord and Taylor in delivering "customer centric approach" to sales.
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