Customer service specialist with experience leading teams in driving organizational growth and revenue. Skilled at developing and implementing training programs for staff members to ensure the highest-levels of service are delivered consistently. Timely and professional with excellent communication skills. Actively seeking a customer service team leader role where I can utilize my education and experience to add value to an organization.
History of being an effective team member with full understanding of the underwriting process and team needs. Well-versed in using Excel to create and update tracking spreadsheets.
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