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ResortQuest - Business Development Resume Example

Resume Score: 70%

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BUSINESS DEVELOPMENT
Professional Summary
Driven business development professional who effectively builds loyalty and long-term relationships while successfully growing brand awareness through increased market penetration and new market development.
Skills
  • Sales pipeline management
  • Effective negotiator
  • Customer relations
  • Strategic partnerships
  • Constant Contact
  • Public relations
  • Campaign development
  • Business development
  • Strategic event planning
  • Sales expertise
  • Service agreements
  • Scheduling understanding
  • Negotiation skills
  • Event management
  • Competitive analysis
  • Predictive modeling
  • Customer targeting
  • Print advertising
Work History
Business Development, 03/2014 to Current
 ResortQuest – Perdido Key, Fl
  • Spearheaded expansion and development initiatives in Perdido Key.
  • Generated initial revenuewith profitability of $1,080,000 since starting the position.
  • Work with cross-functional teams to create impactful messaging, demand-generation programs and sales tools.
  • Quoted, negotiated, contract terms, service agreements and other bid specifications.
  • Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
  • Evaluated market trends and recommended marketing budget allocations to top management.
  • Examined marketing material with the consumer perspective in mind to increase sales and expand key client base.
  • Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
  • Developed and implemented value-added strategies for property management incentives to increase profitability.
  • Researched clients' business issues and goals to offer appropriate solutions.
  • Pursued all website inquiries to increase potential customer base.
  • Executed calling campaigns targeting direct end-user prospective accounts.
  • Networked and interacted with local, and national associations to optimize industry connections.
  • Identified investment opportunities, threats and challenges.
  • Proofed and approved production and printing drafts of promotional materials.
  • Collaborated with designers and the editorial team on marketing materials.
  • Worked closely with clients to identify their needs and challenges and provide solutions-oriented campaign themes.
  • Developed partnerships with local businesses to secure third party promotions.
  • Retained clients to build brand awareness and generate leads while managing marketing campaigns and programs.
  • Performed thorough market research and competitive analysis to understand and effectively communicate the product value proposition.
  • Collaborated with marketing department to define positioning and messaging, and plan market launch, public relations, and lead generation campaigns.
  • Contributed to planning and production of industry events, advertising, direct mail, telemarketing, and sales collaterals. Directed development of all collateral, including data sheets, web content, case studies, white papers, direct mail, FAQ, sales and channel training, PowerPoint presentations, and ROI calculations.
  • Generated professional networks by engaging in professional, industry organizations.
  • Maintained current contract files as prescribed by company contract policies and procedures.
  • Completed annual rent calculations using housing database software.
  • Visited clients on-site to give benefit-oriented sales presentations.
  • Prepared sales contracts.
  • Responded to telephone and in-person requests for information.
  • Managed route planning and travel schedule.
  • Set up calendar with customer birthdays and other special events for personal touch.
  • Earned numerous recognition's for exceptional customer service.
Operations Coordinator, 04/2011 to 03/2014
 ResortQuest – 32507, FL
  • Maintained constant balance of property petty cash account.
  • Suggested improvements to our reservations software.
  • Audited files and reported any issues requiring follow-up to program manager.
  • Planned special events.
  • Communicated regularly with key on and off-site tenant contacts to achieve satisfaction with building and services.
  • Responded to all Common Area Maintenance (CAM) inquiries.
  • Maintained current contract files as prescribed by company contract policies and procedures.
  • Delivered emergency 24-hour on-call service for any tenant issues.
  • Maintained original leases and renewals for the management office.
  • Help Managed a community of nearly 147 rental properties.
  • Scheduled contractors for maintenance issues.
  • Communicated with landlord regarding building and tenant issues.
  • Evaluated and recommended changes in rental pricing strategies.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Verified that all customer complaints were handled promptly and appropriately.
  • Posted receipts to appropriate general ledger accounts.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Researched, resolved and reconciled discrepancies between accounts receivable,& payable within our organization and vendors.
  • Coded and entered invoices each day into the in-house accounting software.
  • Created daily and weekly cash reports for accounting management.
  • Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
  • Created standard operating procedures.
  • Coordinated work between multiple departments.
  • Developed first-rate training programs.
  • Optimized service procedures to increase customer satisfaction.
  • Maintained computer and physical filing systems.
  • Received, screened and routed incoming calls.
  • Provided complete meeting support including preparing materials and taking notes.
  • Sourced vendors for special project needs.
  • Created reports and presentations.
  • Handled all incoming business and client requests for information.
  • Leveraged advanced skills and training to support operational needs of multiple departments.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Helped distribute employee notices and mail around the office.
  • Maintained a clean reception area, including lounge and associated areas.
  • Organized all new hire, security and temporary paperwork.
  • Compiled company information and related material and distributed it to candidates.
  • Obtained signatures for financial documents and internal and external invoices.
  • Reviewed files, records and other documents to obtain information and respond to requests.
Bartender/Event Coordinator, 09/2008 to 10/2010
 MWR- Spare Time Lounge – White Sands Missile Range, NM
  • Greeted guests in a timely and professional manner.
  • Waited on multiple customers at the bar and throughout the bar area.
  • Maintained full knowledge of beverage lists and promotions.
  • Enthusiastically and appealingly described drink specials to guests.
  • Carefully followed safety and sanitation policies handling food and beverages..
  • Managed strict beverage control to minimize waste.
  • Set up glassware and liquor prior to events.
  • Ensured liquor was secured at the end of shifts.
  • Processed orders on a computerized Point of Sale system.
  • Upheld strict cash handling procedures.
  • Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
  • Adhered to state laws regarding alcoholic beverage service.
  • Notified management of ordering needs (liquor, beer, wine, paper goods, etc.).
  • Conducted monthly inventory.
  • Closed out cash register and prepared cashier report.
  • Consistently used suggestive selling techniques.
  • Coordinated and participated in promotional activities and trade shows.
  • Preserved brand integrity by monitoring the consistency and quality of marketing content.
  • Organized special community events on the base, including change of commands, promotions and meetings to promote the business.
  • Skillfully interacted with external vendors to obtain the best quality in pricing and product.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within procedures and planning.
Education
High School Diploma: 2002
 Escambia High School - Pensacola, 32506, FL
Accomplishments
2015 Employee of the 4th quarter
2014 Circle of Life award for Operations2012 Employee of the 4th quarter
Affiliations
Women\'s Council of Realtors Pensacola Bay Chapter2016- Serving as the VP of Membership and Marketing2015-Hospitality chairPerdido Key Chamber of Commerce2016 Key holder
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Resume Overview

Companies Worked For:

  • ResortQuest
  • MWR- Spare Time Lounge

School Attended

  • Escambia High School

Job Titles Held:

  • Business Development
  • Operations Coordinator
  • Bartender/Event Coordinator

Degrees

  • High School Diploma : 2002

Where can I find a ResortQuest Business Development resume example in Pensacola, Florida ?

This is an actual resume example of a Business Development who works in the Business Development Industry. LiveCareer has 25565 Business Development resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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