Dedicated and focused person who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility. Committed to delivering high quality customer service with little supervision. Flexible and hardworking with the drive to succeed.
Developed and implemented company's first employee manual outlining all proper business procedures and office policies. Increased office organization by developing more efficient filing system and customer database protocols. Promoted to Team leader after several months of employment for strong attention to detail, exemplary customer service and team-player attitude.
Lead the business development team with customer service first. Answering incoming calls and scheduling service appointment's. Making outgoing calls to current customer scheduling for regular maintenance, repairs. Helping customers with rentals or rides to ensure that their needs are met while their car is being serviced.
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