Dedicated healthcare professional with 5+ years experience in a medical office setting. Experienced with ICD9 and CPT codes, medical records, medical terminology, insurance billing, patient inquiries and customer service.
Stay-at-home mother and owner/operator of home daycare.
Acted as liaison between 13 physician offices and Freeman Practice Management. Responsible for personnel training including IDX software and Medisoft, medical procedure coding, insurance billing and A/R management. Demonstrated knowledge of HIPAA Privacy and Security Regulations.
Accurately entered procedure codes, diagnosis codes and patient information into billing software. Thoroughly investigated past due invoices and minimized number of unpaid accounts. Recorded and filed patient data and medical records. Carefully reviewed medical records for accuracy and completion as required by insurance companies.
Provided administrative support for five physicians. Scheduled patient appointments. Completed registration quickly and cordially for all new patients. Directed patient flow during practice hours, minimizing patient wait time. Wrote clear and detailed clinical phone messages for physicians. Prepared prescription refill requests on behalf of the physician.
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