Career Summary Proficient with exercising sound judgment and resolving escalated customer issues Ability to multitask and adjust to changing priorities in a fast pace environment Excellent verbal and written communication skills; able to collaborate professionally with cross functional line of business Able to manage secure and sensitive documents to minimize risk exposure to both client and the bank Highly organized and detailed oriented
Responsible for bagging, shipping and track mortgage documents. Entered shipping data onto shipping log spreadsheet using Microsoft Excel. Extensive phone contact with escrow center regarding scheduling closing times.
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