Manager, 08/2015 to 07/2016 Luther's SMokehouse and convenience Store – LeRoy, Kansas
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Review inventory and sales records to prepare reports for management and budget departments.
Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Waitress/bartender/assistant manager, 06/2017 to 09/2018 BUddies Bar and Grill – New Strawn, Kansas
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Collect payments from customers.
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Serve food or beverages to patrons and prepare or serve specialty dishes at tables as required.
Check identification of customers to verify age requirements for purchase of alcohol.
Provide guests with information about local areas, including giving directions.
Inform customers of daily specials.
Balance cash receipts and cash drawer at end of the night.
Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking or ordering taxis or other transportation for intoxicated patrons.
01/2018 to 12/2019
Utility/Laboror/FME/firewatch/toolroom attendant/scaffold helper, BHI/day and Zimmermann/KanSeal
Collaborate with workers and managers to solve work-related problems.
Inspect equipment for wear and for conformance to specifications.
Write reports and conducting paperwork at the end of each job and shift.
Assist Scaffold Builders with anything that is needed.
Move scaffolding material to work site.
Erect forms, framework, scaffolds, hoists, roof supports, or chutes, using hand tools, plumb rule, and level.
Set Up Boundaries for Foreign Material Exclusion Areas.
Record every tool and instrument going in and out of the Foreign Material Exclusion Area (FMEA) in a logbook.
Fill out FME reports daily.
Business and REsidence Cleaner, 04/2019 to Current
Prime Time Cleaning is my own company that I started in 2019.
I have about 25-15 clients depending on the time of year.
Use of QuickBooks Self-Employed addition to keep track of financials.
Cleaning of homes and businesses.
Preparing a schedule months in advanced and rescheduling if necessary.
Giving each client a personalized quote and taking care of client inquiries or complaints, if any.
Marketing with my own personalized business cards and website that I created myself.
Taking calls and e-mails from possible customers and answering questions if they have any.
Serving my customers that trusted me to take care of their homes or businesses.
Education
High School Diploma: 05/2011 Shouthern Coffey County High School - LeRoy, KS
GPA: 3.6, I participated in many activates and clubs including many sports teams, yearbook, FFA, and student council.
Associate of Science: BUsiness Administration, Expected in 11/2021 Southern New Hampshire University - Hooksett, NH
GPA: 4.0
Summary
Detail-oriented professional with 3+ years of experience and a proven knowledge of customer satisfaction, greeting & seating, and telephone etiquette. Aiming to leverage my skills to successfully fill the Receptionist/Clerical/Office Assistant role at your company.
