IT Professional with many years experience with Quality Assurance Testing, User Acceptance Testing, and Business Analysis in the Healthcare and Life Insurance industries. Quick learner with proficiency in the Systems Development Life Cycle (SDLC) methodologies.
Dynamic and results oriented professional with a strong moral compass. Dependable team player, with the ability to work independently when needed, taking pride in the ability to complete high quality tasks on time. Effective at multitasking in a fast paced environment while displaying a positive attitude and willingness to help others at all times.
Coordinated all aspects of UAT testing by identifying Business partners, often for multiple applications and functions, and ensuring detailed test scripts are created and executed, for each application, within the allotted testing time frame. Created daily status reports and reported out daily, written and verbal, testing statistics and status to members of the Core Project and Management teams.
Worked closely with the test team and Development, facilitating communications to resolve issues, documenting defects identified and ensuring all pertinent test information is obtained before communicating the issue to development for resolution.
Held daily touch point meetings with all members of the test team, and including Development and QA, to discuss any roadblocks or issues, and level set for the day.
Worked closely with many Core team members such as Project Manager (PM), Software Development Manager (SDM), Region Management, Business Analyst, Quality Assurance team, Development, Business End Users and Executives.
Conducted analysis and testing for Business As Usual (BAU) issues reported by the Long Term Care Team (LTC).
Wrote Business Requirements Documents (BRDs), and Change Management Documents for the issues reported.
Client On-Boarding for new Business LTC clients - Wrote takeover client specific BRDs detailing the information necessary to create a file that is loaded to the Production System.
QA tested each of the files against the Business Requirement to ensure a quality product is being loaded.
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