LiveCareer-Resume

business analyst resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Seasoned Business Analyst offering 5 years of healthcare, insurance, airline, real estate and finance industry success. Expert on business and systems requirements gathering and elicitation. Accomplished at leveraging past lessons to inform future decision-making. Business Analyst successful at responding to shifting business needs and priorities. Well-versed in operational assessment strategies and functional analysis methodologies for businesses of different sizes by utilizing agile principles to create top quality products that are delivered on time.

Skills
  • Functional and Business Requirements
  • Acceptance Criteria
  • Project Team Coordination
  • Agile Principles
  • Requirements Elicitation
  • Atlassian JIRA
  • Scrum Methodology
  • Agile and Scrum Environments
  • Health Care Industry
  • Business Requirements Documents (BRDs)
  • Process Flow Diagram Creation
  • Business and Processing Documentation
Education
Allied Institute of Professional Studies Chicago, IL Expected in 01/2016 Business Analyst Certificate : - GPA :
Certifications

Business Analyst Certificate - Bizhub Business Analytics

Work History
American Tower - Business Analyst
Irving, TX, 01/2021 - Current
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Identified process inefficiencies through gap analysis and outlined sensible solutions.
  • Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
  • Evaluated trends to understand competitive environments and assess current strategies and increased sales by 20%.
  • Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
  • Assigned tasks to associates, staffed projects and updated involved parties to enhance optimal business flow.
  • Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
American Tower - Business Analyst
Marlborough, MA, 06/2020 - 01/2021
  • Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
  • Evaluated business requirements, leveraging information to forecast costs relating to hardware, software and consulting.
  • Researched competitors to build report of rising trends in markets.
  • Identified plans and resources required to meet project goals and objectives.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Managed 3 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
  • Worked with Scrum team to test and certify application features before deploying to production.
  • Produced business requirements, master story list, sprint planning and design documents.
  • Analyzed business requirements to understand business needs.
  • Mapped current business and operational processes and recommended areas for improvement.
  • Created workflow diagrams to clearly demonstrate processes and timelines.
Computer Aid - Business Analyst Consultant
NC, State, 03/2018 - 06/2020
  • Maintained existing applications and designed and delivered new applications.
  • Worked closely with clients to establish specifications and system designs.
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
  • Collaborated with over 3 cross-functional development team members to analyze potential system solutions based on evolving client requirements.
  • Built, tested and deployed scalable, highly available and modular software products which improved efficiency by 50%..
  • Researched, designed and implemented scalable applications for data extraction, analysis, retrieval and indexing.
  • Corrected, modified and upgraded software to improve performance.
  • Gathered requirements to determine necessary hardware configurations for planned software.
  • Tested functional compliance of company products.
  • Analyzed business requirements to understand business needs.
  • Combined business and systems knowledge to create functional designs.
  • Maintained open communication by presenting regular updates on project status to stakeholders.
American Tower - Business Analyst
Miami, FL, 01/2016 - 03/2018
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Identified process inefficiencies through gap analysis and outlined sensible solutions.
  • Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
  • Evaluated trends to understand competitive environments and assess current strategies.
  • Used SDLC processes to create improvements on United Health Legacy systems.

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Resume Overview

School Attended

  • Allied Institute of Professional Studies

Job Titles Held:

  • Business Analyst
  • Business Analyst
  • Business Analyst Consultant
  • Business Analyst

Degrees

  • Business Analyst Certificate

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