Results-focused Army veteran and managed care professional offering 20 years of progressive health care management experience. Extensive experience with health insurance and health information systems. Expert in process improvement techniques and using data to strategically drive positive business results. Highly experienced with project management in regulated environments and managing constituent relationships.Possesses excellent leadership skills with a proven track record of building strong teams.
Aetna Process Improvement (API) Foundational Certification-Yellow Belt, 2009
Aetna Project Management Professional Certification-Currently Enrolled
Sales Software: Salesforce.com, MS Access, MS Excel, MS One Note, MS Outlook, MS Project, MS Power Point, MS Publisher, MS SharePoint, MS Word. AdobeAcrobat X Pro, Citrix, QNXT, Webex. Process Improvement, Project Management, Performance Improvement, quality management, Client Relationship Management, Risk Management, Patient Safety and Data analysis.
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