High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. Highly enthusiastic customer service professional with over 25 years client interface experience.
Managed a $500,000 plus sales portfolio. Monitored customer preferences to determine focus of sales efforts. Wrote sales proposals and closed sales contracts. Earned several Highest Percent to Goal Award for 150+% over Monthly Goal. Optimized the overall customer experience through S.T.A.R Action Plan. Operator and internet acumen with MS-Office, Google Apps, SalesForce and both iOS (Apple) and Android operating systems.
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