Based on my vast experience and knowledge my resume showes how much more I can contribute and support the company or corporation I am applying for, with more than 10 years of experience in developing, coordinating, and evaluating the primary transit training programs at Chicago Transit Authority (CTA). Regularly utilizing equipment and manpower resources efficiently and effectively; producing accurate data materials; improved schedules to progress retention; and engaged in service discipline, decision theory, and economics as a respected team player, supervisor, and leader. These in turn have generated more cohesive team members which has resulted in less absentees, sick calls, more enthusiasm and dedication to the fixed routs needed to be covered professionally and permanently, by all new and existing staff. Total reduction of incidents with less no-fault accidents. This Training Specialist is a Results-oriented Corporate Trainer who provides top-level support to growing companies. Adept at learning new products and designing, developing delivering successful training programs with adult learning concepts.
•Single handedly implemented the creation of an annuity and mutual funds division.
•Responsible for 8 Million dollars in gross income/ profit/ revenue.
•Selected to train and supervise eight to 12 temporary personnel, due to excellent written and oral communication skills.
•Filled out bills of lading daily, familiar with major freight carriers forms.
• Transacted high level communications and customer service at businesses' point of contact.
• Capable of estimating weights to calculate shipping costs. Excellent organizational skills.
• Assigned proper domestic and international encoding, for on-time scheduled delivery of all documents.
Helped more than 45 % participants reach their educational & training goals.
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