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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Goal-oriented successfully assists companies by developing and implementing updates to operational standards, team organization and employee engagement strategies. Proactive and personable leader with top-notch skills in streamlining information, prioritizing tasks and approaching issues with analytical mindset. Bringing years of experience and demonstrated track record of success. Results-oriented Business Analyst skilled at analyzing data to draw business-relevant conclusions using data visualization techniques and tools. Defines configuration specifications and business analysis requirements to lead organizations to successful product launches and increased revenues. Owns and develops client relationships by optimizing and enhancing integration to generate new business opportunities. Talented Business Analyst and MBA graduate with strong academic background in business concepts, business research skills and organizational behaviors critical for success in competitive environments. Knowledge of strategies and theories that lead to business process improvement. Able to analyze processes that influence control and management of organization. Accomplished Business Analyst with progressive experience gathering technical requirements and preparing specifications. Defines and documents business processes and software requirements for operational reporting, data warehousing and application development. Working knowledge of business intelligence products, web-based application development and high level of computer literacy with spreadsheets, word processing and database software and business systems.

Skills
  • Table setting arrangement
  • Customer seating
  • Table setup
  • Food running
  • Dining room organization
  • Guest service
  • Menu inquiries
  • Table bussing
  • Inventory management
  • Communications
  • Team building
  • Administrative support
  • First Aid/CPR
  • Organization
  • Business operations
  • Planning and coordination
  • Supervision
  • Customer service
Experience
01/2015 to Current
bus Landry's Pittsburgh, PA,
  • Leveraged social media, including Facebook, to expand market reach and facilitate sales agent recruitment.
  • Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
  • Set pricing structures according to market analytics and emerging trends.
  • Monitored industry trends and attended tradeshows in US to select and purchase clothing and accessories for resale in cali lites stores.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Stayed abreast of all federal regulations to ensure compliance of organization's processes.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Leveraged ERP software to coordinate and enhance delivery of inventory.
  • Maintained functional and orderly building areas to meet all business needs and deliver professional appeal to customers.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Developed favorable relationships with vendors and contractors, facilitating contract negotiation and implementation of marketing and sales strategies.
  • Reconciled daily sales, returns, and financial transaction reports and prepared bank deposits.
01/2018 to 07/2020
Assistant Manager Shakey's Pizza Temecula, CA,
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Supported sales management initiatives to optimize business development.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
12/2011 to 01/2018
Cake Decorator Heinen's Grocery Store Twinsburg, OH,
  • Stocked shelves and ordered inventory when product stock became low.
  • Answered phone calls, put in orders and handled customer disputes or complaints.
  • Produced frostings and creams for cakes and other edibles.
  • Assisted in growth of sales [50]% by maintaining professional customer service and preparing visually appealing displays.
  • Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
  • Handled cash, credit card and check transactions.
  • Assisted customers with planning cake vision, including color, theme and size.
  • Assembled, prepared, decorated and frosted average of 25-100 cakes per shift.
  • Cleaned display cases, utensils and working spaces to ensure sanitary work environment.
  • Worked with common cake decorating and baking tools, such as mixers and carving tools.
  • Monitored cooking completion times for efficient use of ovens and other equipment.
  • Merchandised food, including garnishes for serving presentation.
  • Created attractive dessert trays for catering events.
  • Oversaw production of [20] wedding cakes in 2 weeks, from scheduling to final delivery with overwhelming customer satisfaction.
09/2007 to 11/2011
Front End Supervisor Ollie's Bargain Outlet Paintsville, KY,
  • Encouraged and provided a strong customer service environment by ensuring every customer was greeted and offered assistance as needed.
  • Delivered excellent customer service to all customers by ensuring a timely checkout and resolving any conflicts quickly and effectively.
  • Conducted training and performance discussions and developed and coached employees through customer service concerns and conflict resolution.
Education and Training
Expected in 05/2009
High School Diploma:
Bryan Adams High School - Dallas, TX
GPA:
Expected in
:
Art Institute of Dallas - Dallas, TX,
GPA:
Accomplishments
  • Market Research - Defined industry segments and identified opportunities in domestic and international markets.
  • Organizational Development - Implemented strategy targeting high-profile clientele.Replaced industry leader within 9 months of product launch.
  • Sales and Marketing - Increased annual gross sales by 15%.Developed direct mass mailings which resulted in 8% growth of customer base.
  • Product Roll-Out - Responsible for marketing for product launch including public relations, direct mail pieces, trade shows, sales training and e-mail campaign.

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Resume Strength

  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Bryan Adams High School
  • Art Institute of Dallas
Job Titles Held:
  • bus
  • Assistant Manager
  • Cake Decorator
  • Front End Supervisor
Degrees
  • High School Diploma
  • Some College (No Degree)