Highly motivated individual offering more than 10+ years of customer service experience combined with 3 years of specializing in security service. My employment background has fostered my ability to effectively communicate with individuals with a variety of backgrounds, ability to efficiently problem solve customer issues, and follow safety protocols.
Completed De-escalation training
Received awards for Outstanding Service , Advocacy, volunteer services.
Communicated and assisted tenants with resources, completed nightly security checks inside and outside, house keeping, data entry, de-escalated problems, communicated with building manager once a month with a one-on-one. assisted tenants with emergency responses.Signed guests in and out through Agency. Completed daily logs into Agency.
Communicated and assisted customers regarding problems or delays. Expedited customer orders within the production and shipping departments. Completed data entry for shipping and receiving. Inspected and secured in and out bound International flights.
Supervised and delegated to a staff of 14 employees. Implemented TSA inspections on private flights. Inspected and secured in and out bound International flights.
Providing protected transportation for bank deposits daily. Practiced high degree of safety as dictated necessary by climate conditions. Completed a daily log, inspected all parcels, and completed safety checklists.
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