Self-motivated. Spanish & English speaking. Thrive on challenges and learning new skills... never taking a job for granted.
Hard-working, motivated individual bringing 9 years' workforce experience who thrives on challenges to learn, grow, and excel. Neat and professional appearance, highly organized and agile in handling day-to-day operations, special situations and emergencies, adept at completing work orders efficiently and on time. Known for positive disposition and taking direction well, using learned leadership principles to productively impact overall team morale, accuracy, and efficiency. Excellent reputation for resolving issues and improving customer satisfaction, resulting in promotion to Status Board Operator with corresponding responsibility of overseeing 100 Guest Room Attendants (GRAs), Maintenance, Housemen and hotel Supervisors, and proficiency using Excel, HOTsos and LMS systems. Equally effective working independently to manage cleaning needs in all building areas, including the additional demands of Covid-19 protocols. Multi-talented, bringing 6+ years of tested knowledge as Head Houseman, Heavy Duty and Status Board Operator; spanning all areas of deep-cleaning in large resort, providing top-quality, professional hotel services with strong customer safety and satisfaction focus.
Devoted special emphasis to punctuality and detail when building survival lifeboats and submarines, each tasked with protecting up to 50 lives.
Regularly received performance promotions over 6-year period of employment, beginning as Hotel Houseman, advancing to Heavy Duty Maintenance, and again to Operator of Status Board.
Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers. Assisted customers with produce questions.
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