Versatile financial professional with extensive background in the banking industry with experience in bank operations, analytical research, compliance, cash handling and customer service.
Increased compliance throughout the branches of the bank leading to more successful audits as well as the prevention of fraud and potential loss of income.
Responsibilities: Performed transaction monitoring investigations, noting suspicious activity systemically while escalating to BSA Officer for further review. Filed Currency Transaction Reports, gathered data for Suspicious Activity Reports and maintained a log for all reports filed. Researched daily/monthly account alerts as well as performed 90 day reviews on all resident alien accounts. Assisted law enforcement when applicable, to gather financial data on existing and previous customers. Worked with teammates to prepare for successful yearly audits. Attended ongoing training pertinent to BSA/AML department.
Responsibilities: Trained employees on all wire related systems. Updated policies and procedures annually. Monitored daily balance at the Federal Reserve. Met with auditors throughout the year to ensure the department was in compliance with industry regulations. Maintained customer wire transfer agreements, rotated files for off-site storage and processed monthly branch analysis charges. Tracked and reported mortgage income fee report and branch tracking spreadsheets. In addition, I performed the duties of the Wire Transfer Specialist.
Responsibilities: Processed high volumes of wire transfer requests in dual control. Verified customer account information against wire transfer agreements for consistency. Processed currency orders/shipments to the Federal Reserve. Maintained daily wire data log for balancing and research purposes. Assisted the Wire Transfer Supervisor and assumed the responsibilities of the supervisor in her absence.
Responsibilities: Processed financial transactions while adhering to federal regulations. Promoted services and products to existing customers. Filed Currency Transaction Reports when applicable. Performed branch opening and closing procedures including vault operation. Developed a strong sense of banking ethics through experience and training. Maintained client relationships by providing excellent customer service and through active listening to ensure customers' needs were being fulfilled.
Responsibilities: Included building and merchandising product displays and tracking sales. Receiving inventory and assisting customers while providing excellent customer service. Working with other booksellers to develop goals in assigned sections. Performing cash transactions between cashiers and vault drawer and opening and closing procedures.
Responsibilities: Administered nutritional screenings for admitted patients. Received and processed dietary orders while adhering to guidelines from the patient's physician.
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