broker resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Outgoing and dependable communications professional seeking to leverage extensive background in healthcare management, public/customer relations, sales, marketing and accounting in an entry-level, part-time customer service position within the fitness industry. Very motivated for career change and eager to contribute to the Triangle YMCA family and community by inspiring others to commit to long-term health and fitness goals. Currently working towards yoga teacher certification, completion Spring 2017.
Bachelor of Arts: Communications, Expected in
University of North Carolina - Charlotte, NC
: Humanities, Expected in
Jamestown Community College - Jamestown, NY
Broker, 09/2014 to Current
Amerisourcebergen Corporation - CorporateSpringdale, AR,
  • Completed corporate sales training program· Interview clients to determine types of properties they are seeking· Coordinate appointments to show homes to prospective buyers· Confer with escrow companies, lenders, home inspectors, and pest control operators· Compare a property with similar properties that have recently sold to determine its competitive market price· Advise clients on market conditions, prices, mortgages and legal requirements.
Manager, Contract Launch, 08/2007 to 08/2013
Mediware Information Systems, Inc.Austin, TX,
  • Designed and implemented marketing strategies for various healthcare service lines to maximize hospital members' understanding of new vendor agreements to help optimize contract uptake· Developed value analysis toolkits, contract summaries, frequently asked questions, field action plans, website content, and PowerPoint presentations for member webcasts· Managed the development of analytical tools to assist members in making supply chain purchasing decisions. 
  • Managed the following strategic launch projects: Orthopedic Total Joints, Custom Procedure Trays, Spinal Implants, Surgeon Gloves, Neu- rosurgical Products, Contrast Media, Diagnostic Imaging Equipment, Cardiac Rhythm Management, Drug Eluting/Bare Metal Coronary Stents.
  • Directly managed two employees by providing guidance on projects and bi-annual feedback on individual performance to Human Resources· Initiated and assisted in the development of departmental processes that are used today· Understand medical terms and processes.
Marketing Specialist, 10/2005 to 08/2007
Vista Equity PartnersLexington, MA,
  • Created all forms of marketing communications, with content spanning contractual, financial, clinical and educational information· Developed specific marketing plans for strategic initiatives and new programs, defining and executing tactical efforts for lines of business including surgical services, imaging, laboratory, information technology, human resources, facilities/construction and supplier diversity· Organized and directed interactive communications activities (webcasts, national teleconferences)· Produced electronic newsletters and announcements focusing on clinical and contracting information.
  • Created new electronic newsletter for Supplier Diversity Program.
  • Managed elements of company's annual Breakthroughs conference plus additional industry events· Cultivated strong supplier relationships to guide and direct marketing efforts toward members. 
Public Relations/Marketing Specialist, 09/2002 to 09/2005
VistraMalta, MT,
  • Developed strategic marketing plans to promote awareness and utilization of services in conjunction with the directors of the cardiovascular, orthopedics, rehabilitation and behavioral health service lines· Assisted in organizing grand opening events for a new 50-bed community hospital (Huntersville, NC) and continued to oversee marketing activities after opening· Editor and contributing writer for Hospital Foundation newsletter· Contributing writer for Focus, a corporate publication and for focus update, an employee newsletter· Provided direction and worked with outside designers, photographers and vendors to ensure newsletter production met all deadlines· Co-managed successful comprehensive ad campaign for national award winning Children's Emergency Department and new Women's Center which included television, radio, newspaper, specialty publications and billboards· Wrote ad copy, designed, and made numerous ad placements in various publications· Proactively pitched story ideas to the media and actively responded to inquires· Wrote and maintained web copy for
Night Auditor/Reservations/Sales, 08/1998 to 02/1999
Marriott, Residence InnCity, STATE,
  • Performed accounting operations for extended stay hotel· Maintained direct bill accounts· Worked with sales department in booking corporate, wedding, and golf packages.
Staff Accountant, 1995 to 07/1998
North American Health Plans (Meritain Health)City, STATE,
  • Performed bank reconciliations for third party administration business (TPA) and maintained clients' health care accounts· Worked in conjunction with Information Technology department to implement a computerized credit journal for reimbursement to client accounts and was successful in saving the organization significant money by reducing man-hours· Prepared administrative billing for third party administrator.
Assistant Accountant, 06/1993 to 10/1994
Women And Children's Hospital Of BuffaloCity, STATE,
  • Performed all aspects of accounts receivable for major regional hospital· Senior staff member in office of three reporting to Accounting Manager· Prepared daily cash report for all hospital operations· Made daily adjustments to patient's billing accounts.
direct marketing, editor, marketing strategies, marketing communications, contract management, PowerPoint presentations, creating newsletters, organizational processes, customer relations, real estate, reporting, sales, employee training, supply chain management, web copy, website content, technical writing, mentoring, motivational, accounts receivable, administrative support, ad copy, billing

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Resume Overview

School Attended

  • University of North Carolina
  • Jamestown Community College

Job Titles Held:

  • Broker
  • Manager, Contract Launch
  • Marketing Specialist
  • Public Relations/Marketing Specialist
  • Night Auditor/Reservations/Sales
  • Staff Accountant
  • Assistant Accountant


  • Bachelor of Arts

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