Guest service focused cast member building a magic filled career in the happiest place on earth. I am
a determined professional who strives in new and exciting environments, taking initiative to learn and
use knowledge to help and guide peers and fellow cast. I keep strong with Disney traditions and values
while always surpassing goals and expectations set for me personally and professionally. I bring a wide
range of skills into my Disney career in management, engineering, production, and broadcasting while
looking to expand upon and work for new proficiencies and roles.
Cheerful and energetic MS Office proficient
National account management Staff training and development
Operations management Adobe Proficient
Dependable and reliable Avaya software customer
Supervision and training management systems
Superior communication skills Proficient in SBC/Passport
Flexible scheduling Citrix Systems Proficient
Effective team player Guest Service and Relations
Superior organization skills Excellent negotiating tactics
Dependable and reliable
Account management, Supervision
Adobe, Team player
Annarundel County Community CollegeAnnapolis, MD2009Psychology and CommunicationsEarly College Education Classes During Senior Year High School
Broadneck Senior High SchoolAnnapolis, MD2006High School Diploma: Law
Edison State CollegeFort Myers, FL
The Walt Disney Company- Broadcast Systems Specialist Orlando, FL08/2015 - Current
Walt Disney Travel Company- Guest Services Orlando, FL08/2014 - Current
Operational services and support for backstage operations in Travel Operations for
Optimal organizational abilities, superior ability to prioritize time and self
Maintain an up to date and boundless Disney knowledge base of product,
procedure, and policy for all lines of business and work with them all to further and
achieve all of our business goals.
Excellent ability to work in a team with fellow cast and
ability to coordinate daily operations and support of all fellow cast members in
AEG Live SE- Production Assistant West Palm Beach, FL03/2012 - Current
For large live venue events and concerts around state on need to
Required reliability for travel from city to city and an extreme level of
professionalism working with talents and artist of all types.
runners and other assistants for duration of event from setup to break down.
Ability to understand contracts riders and agreements.
Assist with payouts and closure
of contracts with artists Venus and vendors.
Ability to work and manage box office.
Knowledge of event set up and break down needs as well as equipment on and
off stage for sound lighting electrical and front of house.
Able to read and follow site
Provide runner services as well when needed fast and efficiently.