brand manager resume example with 17+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Summary
Goal-oriented Manager well-versed in leading teams and planning marketing strategies targeted on brand promotion. Familiar with trends, market conditions and customer desires in Optic industry.
Skills
Staff Development
Sales Techniques
Budget Management
Documentation and Reporting
Work Planning and Prioritization
Technical Proficiency
Administration and Reporting
Recruitment and Hiring
Team Building
Teamwork and Collaboration
Problem Resolution
Customer Service
Vision Aid Fittings
Patient History Documentation
Prescription Evaluation
Frame Repair
Eyeglass Care Education
Problem-Solving
Inventory Management
Billing Processing
Attention to Detail
Team Leadership
Performance Evaluations
Data Entry
Critical Thinking
Analytical Thinking and Problem Solving
Time Management and Organization
Supervision & Leadership
Training & Development
Team Management
Microsoft Office
Relationship Building
Friendly, Positive Attitude
Reliable & Trustworthy
Good Work Ethic
Organizational Skills
People Skills
Conflict Resolution
Experience
Brand Manager, 02/2019 to Current Beyond Meat – King Of Prussia, PA,
Analyzed market trends, customer requirements and competitive strategy to identify opportunities for increasing customer and business value
Oversaw and developed strategic marketing and promotional plans for new product roll-outs
Collaborated with team to forecast based on sales and product profitability
Designed sales-driven programs and promotions to facilitate team objectives
Recommended product changes to enhance customer interest and maximize sales
Trained successful business development personnel to optimize marketing performance and learn industry
Strategically devised customer approaches, meeting sales objectives and capitalizing on emerging opportunities
Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing
Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences
Investigated and resolved customer complaints and adjusted and repaired customer eyewear
Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames
Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt
Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability
Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses
Coordinated office bookkeeping, reporting and communication with customers and vendors and maintained office equipment
Performed diagnostic evaluations, measured and documented vision, tested eye function and prepared examination rooms
Repaired and adjusted frames to meet customer needs
Checked finished lenses for conformance to order specifications, quality and customer needs.
Store Manager, 08/2011 to 02/2019 Evereve – Nashville, TN,
Responsibilities include increase of sales from LY profits by incorporating certain percentage increases such as 3% to 5% and even up to 10% in volume for this years projection for higher profits and goal oriented mindset to achieve
Able to read KPI reports to determine which areas of the business that needs attention to increase overall profits for the location
KPI focus points included sales vs LY, dollars per transactions, units per transactions, sales vs plan (%) increase, apparel, accessories and aged merchandise (markdown) product
Increased sales in location from 550k to just over 1.7m in volume, within a six year span of employment
Hire new talent within location using STAR interview techniques
Very good retention rate by consistently training, developing and creating a fun but efficient work
Stock manager, 02/2006 to 08/2011 Tumi, Inc. – Tampa, FL,
Responsibilities involved maintenance of stock room visually and organization
Checking in shipments using manifest of delivery bills
Ship out product such as RTV (Return to Vendors) or store to store transfers
Filling out transfer paper work and enclosing documents for tracking of shipments
Train new associates on how to read SKU's (stock keeping unit) to find product and maintain organization
Learned how to build relationships with customers by asking questions to determine what they are looking for
5 years of cash handling expirence
POS involved returns, exchanges, purchases and layaway transactions.
Education and Training
High School Diploma: , Expected in 06/2015 to Vista High School - Vista, CA GPA: Varsity football team Office assistant
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