I have worked in multiple customer service jobs. These jobs have given me my people skills and have taught me to handle situations that were unexpected. Being able to talk to customers is extremely important in my current job. I have a drive to succeed.
I was registered trained within my first week of being on the job. I ring people up at the register and sell items from the store to them. I am also one of the top Old Navy card openers. Part of my job is selling the brand credit card to customers. I started in August of 2016 and in September of 2016, I was named employee of the month. After only being there for 6 months, I was promoted from Brand Associate to Brand Associate Lead. With the promotion came new responsibilities. Such as, training new employees on the register, handling the money at the end of the night and closing down/opening up the registers.
This is the job I hold while at college. I work with a scheduling system for our clients. I take care of medical records and inputting information to patient charts. It requires good phone skills while calling patients and other doctor offices or hospitals. I welcome guests and patients in an upbeat and friendly manner. I make sure the patients are comfortable and have an easy check-in and check-out experience. I also handle the money when the patients are done with their appointments.
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