Bilingual self-starter with broad customer service background. Skilled in developing relationships and providing exceptional individualized service.
Detail-oriented with strong technical skills and the ability to learn concepts quickly.
Motivated bilingual who works diligently to learn and implement new strategies.
Dedicated to reaching out all learning styles.
Flexible person who adapts seamlessly to constantly evolving processes and technologies.
Customer service professional, Skilled in training staff, Self-motivated with exceptional communication and basic computer capabilities.
-Provide information to members about Triangle Credit Union offer products/services
-opening/closing account(Personal, Kids, Business, IRA, Trust, and etc.)
- Customer service
- Handle returns
-Loan Application Processing/Closing
-Assist in training of new teller or branch specialist
- Earned management trust by serving as key holder, responsibly opening and closing branch/ printing end of the day report
-assisting coin machine
-Collaborated with others to discuss new branch opportunities.
*Promoted from associate to Assistant Manager within 12 months
*Food Safety Procedures
*Quality Control Guidelines
*Efficiently Resolved Problems
*Continually Monitored Restaurant
*Employee Training Program
*Cash Handling/Assisted co-workers.
*General Maintenance Duties/Management Team
*Accepted payment from customers and made change as necessary.
*Answered telephone calls and responded to inquiries.
*Apportioned and served food to facility residents, employees, or patrons.
*Assisted in maintaining preparation and service areas in a sanitary condition
*Checked temperatures of freezers, refrigerators, and heating equipment to ensure
*Checked the quantity and quality of received products
*Cleaned and inspected galley equipment, kitchen appliances, and work areas
*Cleaned and organized eating, service, and kitchen areas
*Cleaned and prepared various foods for cooking or serving
*Trained staff of eight employees for correct facility procedures, safety codes, proper recipes and plating techniques.
*Monitored participant workflow and behaviors throughout the training process.
*Recruited and interviewed 4 applicants per 30 min. and up 1 hr each applicant
*Traveled with the manager to take notes and dictation at meetings.
*Filed paperwork and organized computer-based information.
*Verified that prepared food met all standards for quality and quantity.
*Earned management trust by serving as key holder, responsibly opening and closing store/Processed sales cash and deposit in a safe.
Accepted payment from customers and made change as necessary.
Answered telephone calls and responded to inquiries.
Assisted in maintaining preparation and service areas in a sanitary condition
Checked the quantity and quality of received products
Cleaned and inspected galley equipment, kitchen appliances, and work areas
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