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Branch Servce Specialist Resume Example

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BRANCH SERVCE SPECIALIST
Summary

I am looking for a position that can add to my prior experiences and help me to grow as an individual. I am hoping to find my self in a challenging atmosphere. I am organized and detail-oriented Branch Service Specialist with more than 10 years of cash handling and customer service experience. Understands general accounting and finance concepts. I am focused on maintaining high levels of accuracy and efficiency, as well as achieving branch goals.

Highlights
  • Practiced knowledge of bank security systems  
  • Strong sense of banking ethics
  • Exceptional customer service
  • Bilingual in [language]
  • Strong work ethic
  • Cash dispenser operation
  • Safe and vault operation
  • Currency and coin counter
  • Excellent communication skills
  • Friendly
  • Energetic
  • Team player
  • Organized
Experience
08/2011 to Current
Branch Servce SpecialistMUFG Union Bank － Glendale, CAManaged opening and closing times for the main branch. Processed sales referrals and promoted bank services and products, resulting in 100% branch sales increase. Balanced daily cash deposits and bank vault inventory with a zero error rate. Processed cash withdrawals. Trained employees on cash drawer operation. Researched and resolved customer issues on personal savings, checking and lines of credit accounts. Examined checks for identification and endorsement. Processed treasury, tax and loan payments. Supplied tellers with coin and currency as needed. Maintained confidentiality of bank records and client information. Delivered prompt, accurate and excellent customer service. Received regional branch recognition award for outstanding customer service.
05/2000 to 06/2005
Customer Service RepresentativeCity National Bank － Burbank, CAProcessed cash withdrawals. Balanced daily cash deposits and bank vault inventory with a zero error rate. Entered member transaction data into the online banking software. Processed treasury, tax and loan payments. Maintained confidentiality of bank records and client information.
03/1997 to 12/1999
TellerHome Savings (now Chase) － Burbank, CAProcessed cash withdrawals and deposits. Processed treasury, tax and loan payments. Supplied tellers with coin and currency as needed. Delivered prompt, accurate and excellent customer service.
Education
1991
Hoover High School － Glendale, CA, USA
Skills
I am well qualified and well prepared professional with a strong banking background. I am an effective communicator and have ability to create trusting relationship with my clients. I am a quick learner, optimistic and able to establish a positive working atmosphere.
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Resume Overview

Companies Worked For:

  • MUFG Union Bank
  • City National Bank
  • Home Savings (now Chase)

School Attended

  • Hoover High School

Job Titles Held:

  • Branch Servce Specialist
  • Customer Service Representative
  • Teller

Degrees


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