SEARCH

Branch Manager/Senior Loan Officer Resume Example

Resume Score: 90%

Love this resume?Build Your Own Now
BRANCH MANAGER/SENIOR LOAN OFFICER
Summary
Award-winning professional and entrepreneur with history building sales powerhouses in highly aggressive markets seeking to apply advanced business acumen to drive teams to new heights of success in any industry. Ignite rapid yet sustainable growth, spearheading strategic analysis and short- and long-range planning. Dominate competition in fierce arenas, determining optimal approach to capture targets in unique segments. Maximize sales production and revenue, cultivating talents of new and veteran professionals alike. Make critical decisions under intense pressure, accurately adapting to and assessing complex situations. Cultivate loyal client and referral bases, keeping them abreast of latest trends, challenges, and opportunities. Strategic Analysis & Planning Rapid Growth Business Development Sales Marketing Brand Positioning Start-Ups Promotions Advertising Customer Communications E-Blasts Complex Problem Solving Key Relationship Building & Retention Talent Recruitment & Retention Team Building & Training
Experience
Branch Manager/Senior Loan Officer
January 2013 to CurrentFLAGSTAR BANK － St. Louis Troy, Missouri Michigan
  • Originate residential mortgages from referral sources such as Current Book of Business, Realtors, Builders, Financial Planners and CPA's and Insurance Agents.
  • Continuously market to past and current client and referral sources to ensure and continually build relations thru targeted campaigns designed to maintain awareness and loyalty.
  • Serve as the main Point of Contact for any questions or inquiries on complex loan scenarios or problems.
  • Averaged closings of $1.2 million per month in volume.
  • Oversee Loan Originators and continually support their production thru targeted campaigns and sales calls to referrals.
  • Help in prospecting, business development, sales and marketing.
Lending Manager
January 2013 to January 2013JPMORGAN CHASE － St. Louis, Missouri
  • Mortgage segment of multinational diversified financial services company with worldwide operations.
  • Coordinate and lead all aspects of branch operations including, but not limited to, prospecting, business development, sales, marketing, account management, strategic planning and HR.
  • Advised on complex loan scenarios, problems, and profit enhancement opportunities.
  • Oversee 18 employees with average monthly production of $22+ million with daily coaching, motivation and sales training.
  • Ensure product knowledge, compliance and customer satisfaction while delivering individual expectations with obtainable monthly goals.
January 2007 to January 2013MDC-CDC MANAGEMENT GROUP / USA MORTGAGE
  • MDC-CDC Management Group is sole proprietorship.
  • USA Mortgage is external locally-owned company in STL.
  • Owner of MDC-CDC, USA Mortgage Branch Manager & Mortgage Advisor Manage all aspects of MDC-CDC while overseeing 8 employees at net branch operation USA Mortgage; includes, but is not limited to, strategic planning, business development, marketing, sales, and daily branch operations.
  • Identify and build relationships with prospects and existing clients.
  • Serve as primary point-of-contact for any questions or inquiries on complex loan scenarios, problems, and branch profitability.
  • Coordinate with real estate agents, home builders, CPAs, financial planners, insurance agents, and direct mail campaigns.
  • Achievements: Built highly successful and profitable branch from ground-up to $11M in monthly loan volume; personally produce $1.5M in monthly volume.
  • Generated substantial new business in limited market, and despite high level of competition, developing high-impact business, sales, marketing, and promotional strategies.
  • Drove continuous high-quality top production of loan officers in adherence with USA Mortgage standards.
  • Awarded "2010 & 2011 Affiliate Member of the Year" by Franklin County Board of Realtors.
  • Enhancements: Developed educational training seminars for realtors with leading-edge marketing tools and topics such as industry loan products, database development and usage patterns, E-Blast design, sales tactics, underwriting, 1st time home buyers, loan processing, credit, and "Dynamics of the 21st Century market." Maximized visibility into weekly, monthly, and quarterly opportunities, developing and launching innovative sales and marketing database system including usage patterns and customer communications.
Owner & Branch Manager
January 2004 to January 2007MARKETING PLUS OF MISSOURI
  • Organization managing mortgage net branch operations with 5 locations and 55+ employees.
  • Oversaw and led all aspects of daily business and operations including up to 45 loan origination officers, 6 administrative staff, commissions, payroll, accounting, HR, and recruitment and training.
  • Established, monitored, and continually refined corporate sales goals.
  • Prospected and built relationships with new and existing clients.
  • Served as expert in complex loan scenarios, problems, and profitability optimization.
  • Achievements: Co-pioneered and grew highly regarded mortgage firm from 1 office to 5 locations in 18 months; achieved 100+ loans per month with $25+ Million in total monthly volume.
  • Hired and retained top talent in highly competitive job market, providing top incentives, open lines of communication, and ongoing professional development and training.
  • Amplified and maintained customer communication, creating continuous contacts such as monthly reminders, product news, home ownership tips, scam alerts, and seminar and educational announcements.
  • Ranked as "Branch of the Year" for highest production, units, and profits.
  • Additional Highlights: Enabled employees to significantly increase their income, serving as trusted advisor helping with complex problems and marketing to referral partners.
  • Orchestrated successful sale of company to national mortgage lender for substantial ROI.
Education
Bachelor of Science : Business AdministrationLincoln University － Jefferson City, MissouriBusiness Administration
Professional Affiliations
Board of Directors, Heritage Community Bank Advisory Board of Directors, Four Rivers YMCA Member of Business Networking International, Union Chapter Affiliate Member of Franklin County, St. Louis & St. Charles Board of Realtors Member of Chamber of Commerce, Washington & Labadie, Missouri Member of Washington Elks Lodge #1559, PER (former President of Board)
Additional Information
  • AWARDS & HONORS 2010 & 2011 Affiliate Member of the Year - Franklin County Board of Realtors Branch of the Year - Marketing Plus of Missouri Top Producer for Consistent Loan Originations (numerous) - Marketing Plus & USA Mortgage Resume
Skills
account management, accounting, administrative, Book, business development, coaching, competitive, CPA, credit, client, clients, customer satisfaction, database, database development, direct mail, edge, Financial, HR, Insurance, loan origination, loan processing, managing, marketing, market, office, optimization, payroll, profit, quality, real estate, recruitment, sales, sales training, seminars, strategic planning, underwriting
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • FLAGSTAR BANK
  • JPMORGAN CHASE
  • MDC-CDC MANAGEMENT GROUP / USA MORTGAGE
  • MARKETING PLUS OF MISSOURI

School Attended

  • Lincoln University

Job Titles Held:

  • Branch Manager/Senior Loan Officer
  • Lending Manager
  • Owner & Branch Manager

Degrees

  • Bachelor of Science : Business Administration

Similar Resumes

View All
Branch-Manager-&-Senior-Loan-Officer-resume-sample

Branch Manager & Senior Loan Officer

Landmark Credit Union

West Bend, Wisconsin