Results-focused management professional offering seven years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success.
High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Focused on customer satisfaction
Meticulous attention to details
Check Into CashJuly 2016 to CurrentBranch Manager Statesboro, Ga
Managed team of 7 of professionals
Directed strategic initiatives to achieve a lower debt rate . When i started Check Into Cash in July they were 4% in debt. Myself and my team have worked hard and now has the store in Statesboro, Ga down to 1% in debt.
Initiated program that standardized employee training and led to increase in customer satisfaction by 12%.
Georgia State PrisonFebruary 2016 to August 2016Sergeant Springfield, Ga
Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
Reported all incidents, accidents and medical emergencies to law enforcement.
Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.
Continuously monitored security cameras and fire, building and alarm systems.
Radiology Medical CenterFebruary 2015 to CurrentAdministrative Assistant Reidsville, Ga
Oversaw several direct reports.
Wrote memoranda and business correspondence.
Analyzed program data to assist in strategic decision-making.
Maximized client satisfaction.
Wal-MartMarch 2014 to CurrentCustomer Service Statesboro, GA
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Organized weekly sales reports for the sales department to track product success.
Addressed 50 website inquiries per day, converting 17 into renewal customers.
Screven County High School2013High School
DiplomaSylvania, Ga, United States
Savannah Technical College2016Associate of Applied Science: Human Resource SpecialistSavannah, GA, United StatesHuman Resource Specialist
Georgia Southern University 2017BBA: AccountingStatesboro, GA, US
Sales Software: Salesforce.com, TapScan
Public Relations Software: Bacon's Mediasource, Factiva
Desktop Publishing Software: Photoshop, Illustrator, HTML
Healthcare: intravenous therapy, MEDISOFT, computerized charting, STD counseling, breastfeeding educator People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills