Developed new customer relationships to meet daily, monthly and quarterly goals.
Formed partnerships with internal departments to recognize referral opportunities.
Consumer loan producer averaging 3 million for the last 8 years.
Consistently ranked in top 5 for acquiring new business and personal relationships.
Served as a mentor to assist in the training and development of new hires.
Developed daily operations, oversaw business development and grew deposits.
Responsible for branch staffing, hiring, training, scheduling and annual review.
Recognized as "Branch of the Quarter" 5 consecutive quarters for deposit and loan growth.
Achieve lowest staff turnover in our district with the highest cross-sale/referrals.
Managed the Book of Business with the main focus of growing the households and increasing wallet share.
Processed banking transactions for deposits/withdrawals and loans.
Accountable for 3 tellers overseeing customer service skills, and product knowledge.
Role play with teammates to gain and share comfort with customer interaction.
Accountable for product knowledge for our checking/savings/retirement and savings loans.
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