Dedicated and focused manager who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Looking for opportunity to grow with company.
Responsible for customer retention, gathering new customers, accounts payable/receivable, safety, training of staff, and overall branch success.
Assist Branch Manager with duties. Maintain customer satisfaction, training of staff, safety of workers, and assist with customer appointments.
Was responsible for site visits for worker safety, meet with customers, business reviews (god/bad), and assisted Branch Manager. Awarded "CSR of the Quarter" for district in Quarters 1 and 2.
Responsible for getting workers out to job sites, paying workers out at end of work day, answered calls for TA's and customers, fixed any problems that arose with customers and TA's, and assisted Branch Manager. Awarded "CSR of the Quarter" for district in quarter 3 in 2007 and quarters 1, 3, and 4 of 2010.
Part of select group involved with implementation of True Blue Texting (Work Alert).
"...excels with the scoop of branch operations. She demonstrates the TrueBlue values both in her relationships with our Temporary Associates and our customers...she is currently assisting in the training of branch procedures and operations to CSR's at other branches..." 2011 Sales Specialist Performance Appraisal, Labor Ready
"...Shelly does great at sales and driving workers and clients...she excels at bump calling to get workers out in a slow economy..." 2010 Sales Specialist Performance Appraisal, Labor Ready
"...has been persistent with making calls to customers after they have said NO ten times... has taken 100 NO's and turned them into 1 YES. Shelly has been a big assistance to the Branch Manager and has excelled when meeting upper management..." 2009 Sales Specialist Performance Appraisal, Labor Ready
Proficient in Microsoft Word, Microsoft Excel, Powerpoint, Access, Outlook and Ellis (company software).
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