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Branch Manager Resume Example

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BRANCH MANAGER
Summary

Dynamic banking professional with a strong background in all aspects of management focused on developing and streamlining procedures and finding innovative, cost-effective solutions. Successful at managing multiple assignments while meeting tight deadlines. Highly motivated professional who thrives in high-pressure environments. Excellent financial reporting, budget forecasting, management and and team-building skills.

Highlights
  • Superior research skills
  • Complex problem solving
  • Self-motivated professional
  • Detail-oriented
  • Superior time management
  • Excellent communication skills
  • International finance expertise
  • Bilingual in English and Russian



Experience
Branch Manager01/2008 to CurrentHarris County

Driving High Performance  

  • Developed and implemented branch specific sales strategies consistent with region's overall objectives and financial targets
  • Consistently ranked amongst first quartile regionally in net growth, profitability and market contribution

Customer Focus  

  • Proactively managed service and sales offerings within community to ensure client loyalty and revenue growth
  • Increased branch awareness within local community through marketing and promotional efforts
  • Responsible for developing and maintaining relationship with high value clients

Leadership and Development

  • Facilitate the development of sales and service team members to allow for personal growth and professional development
  • Significant number of staff promotions during tenure as a result of coaching and implementation of personalized developmental plans

Project Management  

  • Operational Lead and Branch coordinator for $1.5M Branch renovation without service disruption
  • Using change management skills to prepare an effect team in the transition to a state of the art Retail by Design store banking concept
Account Manager/Senior Account Manager01/2004 to 01/2008

RBC - Royal Bank of Canada

  • Used consultative sales skills to cultivate relationships with new and existing clients not actively using company products
  • Solidified new business by initiating proactive telephone contact with potential and existing clients
  • Developed and maintained relationships with community leaders and high-value centres of influence to facilitate expanded product sales and client base
  • Assisted senior management with development of business building ideas and competitive reviews to increase company sales
  • Recognized for personal initiative and development as recipient of RBC Silver Star Award (2006) and RBC Gold Star Award (2007).
Customer Service Representative01/2001 to 01/2004

TD Canada Trust.

  • Provided account and product information to existing and perspective retail clients
  • Investigated account irregularities and provided resolutions in a timely fashion
  • Provided personal customized product solutions to advance client's financial objective
Education
Bachelor of Education - Honours (B.Ed: Mathematics1992Zaporozhye UniversityCity, Ukraine
Personal Financial Planner: PFP2011Canadian Securities InstituteCity, State, Canada
Branch Compliance Officer: BCO2008Canadian Securities InstituteCity, State, Canada
Investments Funds in Canada: Mutual Funds2004Canadian Securities InstituteCity, State, Canada
Additional Information
  • Personal Interests Vice President of Education for Greater Waterloo Chamber of Commerce Toastmasters Active participant in numerous volunteer programs to assist new immigrants in establishing housing, credit and job security Annual participant in Weekend to End Women's Cancer Active member of YMCA Mentorship Program
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

70Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Zaporozhye University
  • Canadian Securities Institute

Job Titles Held:

  • Branch Manager
  • Account Manager/Senior Account Manager
  • Customer Service Representative

Degrees

  • Bachelor of Education - Honours (B.Ed : Mathematics 1992
    Personal Financial Planner : PFP 2011
    Branch Compliance Officer : BCO 2008
    Investments Funds in Canada : Mutual Funds 2004

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