I have an extensive background in management with a successful track record by being in the top 2% of managers in the company. I have received awards for Store of the year, Manager of the year, Outstanding customer service, most profitable Branch. I have excellent communication skills both written and oral. I bring with me leadership that will contribute to the success of your company by controlling expenses, increasing sales, customer growth and retention, increasing yields.
Increased year-over-year sales by $63000.00
Oversee operations of sales, collections,service,marketing,inventory with major emphasis on P & L management,budget, career development of staff, revenue. I have increased the profit margin in this location from 9.6% to 38% with a 12 month period.
Start my career by learning all aspects of the business. Perform in the top 1% of account managers by development of my self through 4 seasons training in customer service, product training, collections, customer relations, service and operations. With the development of myself with this training and my performance I was promoted to Store Manager in which I was and asset to the company by taking on stores that where in the Red and making the branch profitable.
Oversee operations of 9 locations with major emphasis on store presentation, inventory, collections, customer service. Over see all customer complaints, set up new vendors for service,legals (C&D) work with local magistrate and law enforcement, negotiate cost of products and or service from vendors. Set budgets for operations on location. Move inventory between stores for balance. Do forecast on revenue and profit. Recruit,hire and train staff to be top performers. Roll put new products into the market. Look at trends in the market and economy and adapt business to change.
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