Highly accomplished, results–driven branch banker offering 15 years of progressive experience in banking, finance, sales, service and team management and development.
• Relationship-development expert with the ability to build a solid client base and drive revenue growth.
• Strong sales ability through analyzing clients' financial situations while developing strategic solutions that strengthen investment goals.
• Proven leadership and team-building skills that motivate staff in setting and reaching goals.
• Skilled at organization, documentation, retention and operations.
· Prepares reports for branch goals and branch financials.
· Supervise and monitor staff to ensure compliance with policies and procedures are followed.
· Build a genuine rapport with clients to discover needs & opportunities that may go unseen.
· Creates habitual practice of daily cross-selling to maximize goals and production.
· Ability to take on new responsibilities & accepts change with enthusiasm to accomplish success
· Ability to work independently or as part of a team to complete responsibilities.
· Adheres to budgetary requirements.
· Effectively handle large amounts of cash.
- Delivered exceptional customer service through assistance in questions, procedures and accomplishing client objectives
- Assisted in providing leadership, motivating and training employees to increase bank revenue goals along with customer performance goals
- Acted as the first line of communication in the absence of the bank manager
- Assisted in branch monetary audits along with individual cash drawer audits
- Complied to operational procedures and risk management policies
- Provided assistance to the bank manager with all banking operations to include coordinating branch coverage and work schedules
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