Results-oriented Account Manager who excels in revealing customer needs and delivering solutions. Proficient at building loyal customer relationships to achieve both short and long-term organization sales goals and revenues. Driven and successful at expanding network connections and introducing products persuasively. Highlights Strong interpersonal skills Strategic account development Relationship selling Strong communicator Customer-oriented Upselling and consultative selling Strong deal closer Target achievement Accomplishments Winner's Circle Award in 2011 President's Club Trip in 2011 Hall of Fame Club Doubled sales quota 2011 (120K > 250K)
Brake lathe operator
Account Executive December 2009 to CurrentNCH Corporation － Charleston, WV
Sell high quality industrial tools, chemicals, welding, cutting tools and abrasives to coal mines, truck maintenance shops, machine & fabrication shops, gas drilling companies, hospitals and power plants.
Demonstrate new and existing products.
Recommend Xtracalloy to customers based on their needs and interests, resulting in increased sales and thousands of $ in cost savings to customers.
Develop cost savings documentation.
Focus on efficiently solving customer needs.
Address customer questions and concerns regarding products, prices and availability.
Determine cost and pricing of proposals and bids.
Became regional trainer after 1 year service.
Pharmaceutical Sales Specialist February 2005 to July 2009AstraZeneca Pharmaceuticals － Charleston, WV
Responsible for sales in private practices, hospitals, pharmacies, to Gastroenterologists, Cardiologists, Psychiatrists, Allergists and General Practitioners.
1 in the Region for WV Medicaid Crestor Challenge in 2008 (+ 1.72% market share).
Top 2% in the District for WV Medicaid Nexium Challenge in 2008 (+ 2.62% market share).
3 in the Region for Nexium growth in 2008 (+ 2.83% market share).
4 in the Region for Crestor growth in 2008 (+ 0.96% market share).
Nexium Push Contest winner in 2008.
Formulary victories at community hospital: Nexium 2006, Crestor 2007 and Symbicort 2008.
Influenced prescribing habits of Cardiologists, Gastroenterologists and Primary Care physicians.
Coordinated educational speaker programs, teleconferences for physicians and pharmacists.
Ensured all district teammates are up to date on various software applications.
Scheduled average of 3 Lunch & Learn appointments per week for Physician/staff education.
Sales Associate February 1986 to January 2005Federal Express Corporation － Charleston, WV
Awarded Caribbean cruise in sales contest.
Oversaw major accounts such as AT&T, DuPont, General Electric and The State of West Virginia.
Managed smaller accounts.
Set-up new accounts.
Worked closely with FedEx Government Sales in Washington, DC.
Resolved invoice and billing issues.
Organized sales blitz.
Lead international product customer seminar.
Developed and expanded the FedEx customer relationship with new and existing customers.
Sales Lead Coordinator
Awarded Federal Express' highest honor, May 1999, "Golden Falcon Award".
Achieved perfect score on 5 of last 8 performance reviews.
Fifteen years safe driving.
Managed delivery and pick-up of time-sensitive documents and packages, requiring planning, organizing and effective control over large number of customer activities.
Quality Improvement Process member.
Safety Team member.
Developed and expanded FedEx customer relationships with new and existing customers.
Sales Lead Coordinator
Assistant Manager September 1981 to December 1984People's Auto Parts Inc － Cross Lanes, WV
Sales (retail, direct sales to dealerships, mechanics and State of WV).
Commercial bid preparation.
Bachelor of Science : Business Administration InstituteWest Virginia State College － WV, United States
Community Service Putnam County Literacy volunteer board member Little League, Coach Volunteer, annual Thanksgiving meal for community