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Boutique Store Manager Resume Example

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BOUTIQUE STORE MANAGER
Summary

Seeking a position that will effectively maximize my 20+ years of experience as a manager with budget, Customer service, and supervisory responsibilities.

Highlights
  • Accurate cash handling
  • MS Office proficient
  • Store operations
  • Accurate cash handling
  • Retail inventory management
  • Outstanding communication skills
  • Exceptional leader
  • Conflict resolution skills
  • Team-orientedCommission sales
  • Sales professional
  • Recruiting and interviewing
  • Flexible schedule
  • Reliable
Accomplishments
  • Interviewed over 60 people and successfully staffed 28 new store locations.
  • Increased checkout accuracy from 64% to 82% by improving cashier training.
  • Awarded “Top Sales Manager of the Year” in 2000.
  • Developed and implemented new loss prevention methods which resulted in a .36% reduction in shrinkage rates.
Experience
Boutique Store Manager03/2014Kum & GoWilliston , ND

Create an outstanding store environment where the Customer enjoys shopping and the associate enjoys working.

Hire outstanding individuals in every position and provide the training and development to make each associate successful in serving the customer and performing their duties in the store.

Communicate and effectively manage all Company programs and store activities.

Ensure a premier level of internal and external customer service.

Create a positive working environment for all store associates by valuing and encouraging diversity.

Mutual respect and teamwork.

Achieve sales, shrinkage, expense, and profit goals.

Ensure that total store operations are carried out in accordance with established standards, policies, and procedures.

Execute and maintain merchandise presentation and housekeeping standards in all Ensure that the store is adequately staffed with qualified individuals at all times.

Ensure that all associates receive effective training and continual feedback through coaching, counseling, and recognition.

Provide ongoing performance management for all associates, and invite associate comments and interaction.

General Manager02/2011 to 03/2014Schwan's CompanyNoblesville , IN

Manage store operations by ensuring exceptional performance and excellent customer service. Possess excellent knowledge of standard best practices and processes in store management

Demonstrate trustworthiness, honesty, and high personal standards in dealings with others; Build strong, positive working relationships with manager, peers, and other co-workers, and maintain over time.

Oversee store opening and closing procedures; Balance short-term requirements (e.g., inventory stock) with long-term business goals (e.g., meeting sales targets; maximizing customer satisfaction.

Input data to prepare daily sales report and regularly use weekly and monthly data to develop sales and promotional strategies.

Provide guidance to team (e.g., set objectives, establish work schedules, develop and implement policies and procedures); Audit assigned areas to ensure accurate pricing, proper signing while monitoring in-stock and inventory levels.

Hire, train and coordinate a staff of 28 "follow up on and assess the training progress of new team members and perform (LOD) duties; ensure the entire team is productive and store is meeting brand standard.

Responsible for the day to day management of a store staff; Make decisions and solve problems using sound reasoning and judgment within a framework of business priorities; Gather information from relevant sources (e.g., management, customers, vendors) to aid in decision making.

Improve guest survey service score from 64% to 82%

Consistently meet or exceed goals and expectations. Tied for second place among 47 stores for the lowest shrink in the district in 2012 and earned #1 ranking in the category among 47 stores in 2013

Groomed and promoted six associates to managers in store level, and 2 store level managers to General Managers.


Store Manager02/2010 to 02/2011Schwan's CompanyNorth Las Vegas , NV
Store Manager01/2009 to 02/2010Schwan's CompanyNorth Little Rock , AR
Store Manager01/2008 to 01/2009Lucky Brand StoreCity , STATE

Ann Taylor, Maryland

Co-Manager


United colors of Benetton, Virginia/ Maryland.

Co-Manager


The Limited Inc., Maryland

Co-Manager


Staff Pro Inc., California

Special Events Coordinator

Education
on Going..towards a BA: Business AdministrationAshford UniversityCity, State, USA

Marketing, Sales.

Associate of Arts: BUsinessSan Diego Community CollegeCity, State, USA

Business Management, Marketing, Accounting.

Certificate: Retail Sales ManagerJob CorpsCity, State, USA

Sales, Marketing, Cashiering, Merchandising, Ten Key, Data Entry.

Certificate of Excellence, Money Tree Inc., 1997. The Certificate of Excellence was awarded to me by Money tree Inc. Corporation in 1997. Certificate in Retail Management, 1993. This Certificate was awarded to me at the San Diego Job Corp Center in 1993
Skills

customer service, Merchandising, Money, Retail, Retail Management, Sales training, Sales and Management.

Ms Word, Excel, Power Point, DOS, DATA Entry, Kronos, POS Systems.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

69Fair
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Ashford University
  • San Diego Community College
  • Job Corps

Job Titles Held:

  • Boutique Store Manager
  • General Manager
  • Store Manager

Degrees

  • on Going..towards a BA : Business Administration
    Associate of Arts : BUsiness
    Certificate : Retail Sales Manager
    Certificate of Excellence, Money Tree Inc., 1997. The Certificate of Excellence was awarded to me by Money tree Inc. Corporation in 1997. Certificate in Retail Management, 1993. This Certificate was awarded to me at the San Diego Job Corp Center in 1993

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