MS Word, MS Excel, MS Publisher and MS PowerPoint.
Able to operate copier, fax machines and a multi-line phone system.
Classes in Customer Service training.
Easy to train, quick learner.
Notary Public for the State of North Carolina
Cliffdale Elementary SchoolJuly 2012 to CurrentBookkeeper Fayetteville, NC
Responsible for daily entry of accounting transactions Prepared financial statements Performed bank and account reconciliations Produced monthly financial summaries and reports Processed monthly payroll Ensured compliance with all regulatory reporting requirements Verified purchase orders Processed accounts payable invoices Managed school substitutes teachers Created and maintained substitute management system Handled workplace issues Managed personnel files Recruitment & Retention Planning school events- finding venues/catering, making travel arrangements.
MJ SoffeApril 2003 to September 2010Account Manager/ Art Coordinator Fayetteville, NC
Conferred with customers and sales representatives by telephone or in person to provide information about products, to take or enter orders, cancel accounts, or to obtain details of complaints.
Data entry using AS400.
Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Resolved customers' service or billing complaints by performing activities such as the returning of merchandise, credit memos, and charge backs.
US NavyAugust 2001 to January 2003Machinist Mate VA
Received and counted stock items, and recorded data manually or using a computer.
Verified inventory computations by comparing them to physical counts of stock, investigated discrepancies or adjusted errors.
Kept records on the use and/or damage of stock or stock handling equipment.
Liberty UniversityMasters of Human Service: Business CounselingLynchburg, VABusiness Counseling
Liberty University10/15/2011Masters of Business Administration: Human Resource ManagementLynchburg, VAHuman Resource Management
Fayetteville State University12/08/2009Bachelor of Arts: Speech-Theater/ Telecommunications Speech-Theater concentration TelecommunicationsFayetteville, NCSpeech-Theater/ Telecommunications Speech-Theater concentration Telecommunications
account reconciliations, accounting, accounts payable, AS400, billing, credit, Customer Service training, Data entry, fax machines, File management, financial, financial statements, inventory, MS Excel, MS PowerPoint, MS Publisher, MS Word, Notary Public, payroll, personnel, phone system, copier, quick learner, recording, Recruitment, reporting, sales, telephone, making travel arrangements
Masters of Human Service : Business Counseling Masters of Business Administration : Human Resource Management Bachelor of Arts : Speech-Theater/ Telecommunications Speech-Theater concentration Telecommunications
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