Bookkeeper Resume Example Company Name

Zoe

Havens

Professional Summary

Reliable vet tech known for handling temperamental animals with relative ease and gentleness. Create individualized play sessions for high energy dogs. Willing to take on additional shifts while providing great care to animals.

Knowledgeable and dedicated customer service professional with extensive experience in food service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills

MS Office proficiency
Key holder experience
Multi-line phone talent
Credit card processing
Money handling abilities

Record-keeping strengths
Medical terminology knowledge
Complaint resolution
Medication administration
Safety and compliance

Education

Pueblo Community CollegeCity, StateAssociate of Science: Animal Science

Pueblo Community CollegeCity, State05/2017High School Diploma

Certifications

Valid:

M.E.D Support Badge

Colorado Driver's Licence

Work History

Company Name- Bookkeeper
City, State08/2019 - 09/2019

Analyzed financial data derived from mulitple reporting systems to develop recommendations for operational and performance improvements.
Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times.
Entered figures using 10-key calculator to compute data quickly.
Implemented new accounting processes to decrease spending and work flow downtime.
Reported financial data and updated financial records in ledgers and journals.
Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
Assessed data and information to verify entry, calculation and billing code accuracy.
Inspected account books and recorded transactions.
Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.

Company Name- Crew Member
City, State11/2018 - 03/2019

Counted cash in register drawer at beginning and end of shift.
Operated cash register for cash, check and credit card transactions with 100% accuracy.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Served needs of more than 100 customers in busy restaurant environment.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Used cash registers and POS systems to request and record customer orders and compute bills.
Assisted customers by answering questions and fulfilling requests.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Answered questions about store policies and concerns to support positive customer experiences.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Educated customers on promotions to enhance sales.

Company Name- Veterinary Technician
City, State02/2014 - 12/2018

Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
Monitored health and behavior of animals.
Assisted Veterinarian in performing basic exams and tests for all species of patients.
Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
Bathed and dipped dogs afflicted with [Type] and [Type] mange or [Type] parasitic infestations and applied specific medications for itch relief.
Processed new patients and updated client records with key information.
Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
Communicated effectively with clients by phone and text to determine appropriate pickup times.
Swept and mopped floors, cleaned kennels and runs and emptied trash to reduce infection risk among people and animals.
Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
Made visits to farms to assist with animal emergencies such as injury, disease and birthing.
Lifted 100+ dogs of varying weights and breeds for bathing and grooming services on daily basis.
Administer medications, vaccines, and treatments as instructed by veterinarian.
Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
Fed, walked and bathed animals.
Cleaned, restocked and organized examination rooms.
Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care.
Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
Removed partially exposed foreign objects from skin and feet.
Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.

Company Name- Supervisor
City, State01/2014 - 09/2016

Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Monitored food quality and service levels to maximize kitchen and dining area performance.
Maintained health and food safety standards at all stages, from storage through delivery.
Kept guest and work areas clean, organized and sanitized per established standards.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Ordered new supplies and food to maintain service levels.
Oversaw talented team of 6 crew members by actively communicating project information, remedying issues and delivering positive feedback.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
Delegated tasks to others on grooming team.

Resume Overview

School Attended

Pueblo Community College

Job Titles Held:

Bookkeeper
Crew Member
Veterinary Technician
Supervisor

Degrees

Associate of Science : Animal Science
High School Diploma

Bookkeeper Resume Example

Resume Score: 80%

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