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Bookkeeper Resume Example

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BOOKKEEPER
Summary

Professional with key strengths in planning, problem solving and customer relations. Strong attention to detail and an outstanding work ethic. Eager to meet client needs.

Highlights
  • Accounts receivable professional
  • Managerial aptitude
  • Invoice coding familiarity
  • Complex problem solving
  • Strong communication skills
  • QuickBooks expert
  • Bank reconciliations
  • Conflict resolution
  • Project management
  • Meticulous attention to detail
  • Time management
  • Microsoft Office proficiency
Accomplishments

Promoted to Customer Service Supervisor after four months of employment.


Researched and resolved billing problems that had been previously missed.


Research 

  • Investigated and analyzed client complaints to identify and resolve issues.

Customer Service 

  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Computed Data Reports 

  • Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Database Maintenance 

  • Assisted in the managing of the company database and verified, edited and modified members' information.

Scheduling 

  • Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.
Experience
Bookkeeper04/2011 to CurrentJohn B. Ordille, Inc.Vineland, NJ
  • Created databases and spreadsheets to improve inventory management and reporting accuracy.
  • Managed incoming and outgoing calls for busy office.
  • Maintained accounts receivable documentation electronically and on paper.
  • Handled cash and deposits using the proper accounting procedures and documentation.
  • Increased efficiency and alleviated work loads by creating a new Excel financial recording system.
  • Maintained accurate stock records and schedules.
  • Communicate effectively with warehouse staff to ensure that all Bill of Ladings were correct.
  • Completed inventory check out for previous days business on a daily basis.
  • Key personnel for Third Party Safety Audits. Maintained and updated manuals for both BRC and USDA audits.
Customer Service Supervisor05/2006 to 02/2009Commerce BankVineland, NJ
  • Monitored and tracked securities transactions, fund transfers, margin accounts and option trading.
  • Researched banking guidelines and statutory requirements to stay updated on new laws and applications.
  • Achieved proper compliance and accurate executive level reporting.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.
  • Educated customers on the variety of loan products and available credit options.
  • Executed the loan origination process, including ordering credit reports, appraisals, preliminary title reports, UCC searches, environmental reports, insurance information and flood certificates.
  • Provided expert financial advice on mortgage, educational and personal loans.
  • Actively recruited and oversaw training for all new branch employees.
  • Implemented annual performance appraisals for all branch staff.
  • Performed daily maintenance of the loan applicant database.
  • Handled all customer related issues that could not be handled by customer service associates.
  • Opened all types of new accounts for new and existing customers such as checking, savings, CD, IRA, etc.
  • Assisted customers who were victims of fraud with filling out Reg-E forms and working with corporate to help get their money back.
  • Handled all incoming money shipments. Reconciled the vault with the teller supervisor on a daily basis.

Accounts Receivable Clerk06/2000 to 05/2006Solvay SolexisVineland, NJ
  • Processed an average of 2,000 bills per month for a large-scale organization.
  • Renegotiated payment terms with dozens of customers.
  • Calculated figures such as discounts, percentage allocations and credits.
  • Verified details of transactions, including funds received and total account balances.
  • Opened and assigned new client accounts.
  • Conducted month-end balance sheet reviews and reconciled any variances.
  • Balanced batch summary reports for verification and approval.
  • Researched and resolved billing problems.
  • Performed collections on past due accounts.
  • Planned travel arrangements for the CFO.
  • Planned meetings and prepared conference rooms.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.

Education
Bachelor of Arts: Finance2014University of Pheonix
  • Will graduate with Bachelors in Finance in the Fall of 2014
Associate of Arts: Finance2012University of Pheonix
  • Graduated with Associates Degree in Finance in the fall of 2012
High School Diploma: General2000Delsea Regional High SchoolFranklinville, NJ
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Resume Overview

Companies Worked For:

  • John B. Ordille, Inc.
  • Commerce Bank
  • Solvay Solexis

School Attended

  • University of Pheonix
  • Delsea Regional High School

Job Titles Held:

  • Bookkeeper
  • Customer Service Supervisor
  • Accounts Receivable Clerk

Degrees

  • Bachelor of Arts : Finance 2014
    Associate of Arts : Finance 2012
    High School Diploma : General 2000

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