Highly motivated self starter looking for a career change. I have a strong work ethic and take pride in quality work to ensure great customer service/satisfaction. Over 20 years managerial experience. Team player with excellent interpersonal skills.
Manage day-to-day business operations. Oversee staff, problem solve and provide excellent customer service. Responsible for ordering parts as well as maintaining inventory. Writing estimates and working with insurance adjusters throughout the repair process. Maintain a team oriented staff that consistently meets goals and deadlines.
Damage appraiser for customer automobiles. Negotiating repair process with insurance adjusters. Attained high customer service rating.
Manage day-to-day operations. Meeting company sales goals. Working well under pressure to meet company deadlines. Monitored all departmental expenses. Assisted employees to achieve personal/work goals. Provided excellent customer service.
Excellent ability to oversee staff, solve problems and provide excellent customer service. Maintained a profitable department for the company's sales goals. Achieved and maintained a team oriented staff.
Performed body repairs on all makes and models of automobiles. Responsible for ordering, shipping and receiving parts and inventory. Trained as a refinish technician.
I-Car Collision Repair Certification
I-Car Estimator Certification
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