Supports the client adviser in product related tasks and activities
Provide extensive and customer oriented product experience and explains complex features based on customers' actual needs
Fully explains the application and benefits of vehicle features in both sales and service environments
Maintain constant communication with the designated sales personnel at the dealership on scheduled appointments, vehicle deliveries and any scheduling changes
Acquired and maintain total product knowledge on all vehicles and understands competitors' vehicle features, benefits and potential shortcomings
Follow up with new owners to ensure satisfaction with the delivery process
Assist the dealership with any miscellaneous work to be done within the dealership
Maintain car lot, to include moving cars around to give the dealership proper curb appeal
Confident in using new digital tools with emphasis on utilization of BMW NA produced applications
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