Service-focused professional and friendly team player with a knack for building productive working relationships. Extensive cash handling experience.High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently.Diligent and driven [Inventory Coordinator] who has achieved success in a variety of roles with increasing levels of responsibility. An effective communicator and team-builder with strong analytical, management and organizational skills.
Prepared items according to written or verbal orders, working on several different orders simultaneously.Took initiative to find extra tasks when scheduled duties were completed.Worked well with teammates and openly invited coaching from the management team.Followed all established restaurant practices and procedures.Quickly unloaded product shipments and stocked freezers.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.Cleaned food preparation areas, cooking surfaces, and utensils.Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.Frequently washed and sanitized hands, food areas and food preparation tools.Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.Carefully maintained sanitation, health and safety standards in all work areas.Mastered Point of Sale (POS) computer system for automated order taking.Quickly and efficiently processed payments and made accurate change.Properly portioned and packaged take-out foods for customers.Prepared and served beverages such as coffee, tea and fountain drinks.Accurately measured ingredients required for specific food items.Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.Packaged menu items into bags or trays and placed drink orders into carriers.Served orders to customers at windows, counters and tables.Served fresh, hot food with a smile in a timely manner.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Organized weekly sales reports for the sales department to track product success.Cross-trained and provided back-up for other customer service representatives when needed.Worked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Completed regulatory, pre-implementation and risk-based audits to achieve business objectives.Adjusted machine feed and speed if machine malfunctioned.Helped achieve company goals by supporting production workers.Maintained proper stock levels on a line.Started machine operations by inserting control instructions into control units.Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.Ensured the most cost-effective production methods were employed.Monitored and adjusted production processes or equipment for quality and productivity.Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.Coordinated inventory and cost control programs.Started up and shut down processing equipment.Oversaw warehousing and storage practices and housekeeping.Rotated stock by code and receiving date.Worked at a rapid pace to meet tight deadlines.Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.Packed containers and re-packed damaged containers.
Scheduled and directed staff in daily work assignments to maximize productivity.Efficiently resolved problems or concerns to the satisfaction of all involved parties.Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.Minimized loss and misuse of equipment through proper restaurant supervision and staff training.Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.Developed and maintained exceptional customer service standards.Ensured proper cleanliness was maintained in all areas of the bar and front of house.Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.Performed restaurant walk-throughs to gauge timeliness and excellent service quality.Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.Counseled and disciplined staff when necessary.
Provided reliable and timely product inventory for all departments, using a hand held audit machine.
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