Seasoned customer care professional proficient in quality assurance, organization, communication and office management; a dedicated team member who exemplifies initiative and resourcefulness to deliver excellent company objectives.
Reviewed collection reports to determine the status of collections and the amounts of outstanding balances.Maintained integrity of general ledger, including the chart of accounts.
Directed planning, budgeting, vendor selection and quality assurance efforts.
Supervised the work of 25 team members, offering constructive feedback on their work performance.
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