Streamlined processes to create and maintain contracts for upgrades, support, implementations, renewal and general service agreements and updated yearly support/product agreements. Drafted and modified contracts, including terms negotiation. Support the negotiation contract amendments and master service agreements. Carry out data requests submitted by internal and external customers. Secure approvals and appropriate documentation is received and maintained as needed.
Oversee four ancillary accounts; controlling all accounts receivable activities including generating reports; collecting and posting payments; cooperating with the government and private insurance providers to resolve billing issues. Establish repayment plans based on account holders' financial status and abilities. Received and submitted payments and applied amounts to client balances and mailed updated client statements. Close attention to detail of data entry of patient and insurance demographics to reduce any costly errors.
Revamped day-to-day operations and support for the small team in a studio office setting. Oversaw AP/AR, bank statement reconciliation, and balanced books. Set up and coordinated AIA training sessions to maintain the 18 AIA credit membership requirements. Filed and submitted for architectural state licenses and renewals.
Coordinated extensive domestic travel arrangements including air, hotel, car and meeting locations for over 30 consultants utilizing negotiated rates. Guided new hire processes for permanent and contract employees, knowledgeable of payroll, benefits, employee handbook, time-sheets, expense reports and company policies in order to answer employee questions during new hire on-boarding orientation and provide ongoing assistance. Assisted with recruiting, background checks and reference checks as well as termination procedures. Served as a link between management and employees by handling questions and helping to resolve any communication barriers and obstacles.
Cultivated business operations of a newly formed small medical manufacturing company. Drafted meeting agendas, supplied advance materials, executed follow-up for meetings and team conferences. Approved travel expenses and reimbursement requests. vacation, day-to-day meeting and travel schedules. Supervised material flow, storage, and nationwide order fulfillment.
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