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Clay County Hospital - Billing/Industrial Outreach Manager/Executive Administrative Assistant Resume Example

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BILLING/INDUSTRIAL OUTREACH MANAGER/EXECUTIVE ADMINISTRATIVE ASSISTANT
Summary
My areas of expertise lie in administration, organization, documentation, communications and cost control. I am a detail-oriented individual and enjoy customer/client interaction.
Highlights
  • Microsoft Office proficiency
  • Self-directed
  • Meticulous attention to detail
  • Time management
  • Professional and mature
  • Strong problem solver
  • Dedicated team player
  • Strong interpersonal skills
  • Schedule management
  • Self-starter
  • Excellent experience operating a multi-line phone
  • Successfully maintaining important files
  • Great experience on locating referral sources
Experience
Billing/Industrial Outreach Manager/Executive Administrative Assistant
June 2013 to May 2016 Clay County Hospital － Flora, IL
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Designed electronic file systems and maintained electronic and paper files. 
  • Planned meetings and prepared conference rooms.
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Maintained an up-to-date department organizational chart.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Created weekly and monthly reports and presentations.
  • Managed the day-to-day calendar for the company's senior director.
  • Properly routed agreements, contracts and invoices through the signature process.
  • Received and distributed faxes and mail in a timely manner.
  • Received and screened a high volume of internal and external communications, including email and mail. 
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
  • Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
​​
    Billing/Marketing Director
    March 2011 to June 2013     One Step Ahead & HME/Medicine Shoppe － Fairfield, IL
    • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
    • Completion of Insurance Priors.
    • Posting/Confirming Insurance payments.
    • Balance EOB's, Medicare and Medicaid reports.
    • Assist with Business Development Duties.
    • Maintain great relationship with Physician's, Clinics and Nursing Facilities. Schedule and organize all marketing call and appointments.
    • Conduct presentations.
    • Customer Service.
    • Maintained all Marketing and Compounding files.
    • Conducted all administrative duties.
    ​​
    Sales/Marketing Director
    July 2006 to January 2010     Secure Processors － Flora, IL
    • Assisted with all duties performed for grant application.
    • Assisted with building new business.
    • Overseen the entire Traditional and Electronic Recycling Programs.
    • Prepared promotional materials for radio ads, newspaper ads and flyer's. Handled all recycling and sales calls.
    • Performed all routine administrative duties, typed proposals, letter contracts, staff schedules, payroll, etc.
    • Conducted all marketing duties.
    • Created recycling projects for various schools and businesses.
    • Assisted with planning and coordinating presentations at school and business meetings.
    ​​
    Teen Parent Service Case Worker
    August 2001 to June 2006     Clay County Health Department － Flora, IL
    • Conduct home visits to educate Teen Mom's on Attachment & Bonding and Child Development Skills.
    • Referral source for clients.
    • Recruited Teen Mom's to stay in school and/or assisted with obtaining their GED.
    • Maintained good relations with the Clay County Schools.
    • Completed all administrative duties.
    Education
    High School Diploma : College prep. emphasis in business, 1991 Flora High School － Flora, IL
    High School Diploma : Family and Community Development Specialist Certified, 1999 National Center for Family Centered Practice University of Iowa Curriculum - Outcome Based Program planning, Family Structure, Cultural Competence and Empowerment, Family Assessment, Conflict Management, Interview and Communication Skills, Community Advocacy and Community Development.
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    Resume Overview

    Companies Worked For:

    • Clay County Hospital
    • One Step Ahead & HME/Medicine Shoppe
    • Secure Processors
    • Clay County Health Department

    School Attended

    • Flora High School
    • National Center for Family Centered Practice University of Iowa

    Job Titles Held:

    • Billing/Industrial Outreach Manager/Executive Administrative Assistant
    • Billing/Marketing Director
    • Sales/Marketing Director
    • Teen Parent Service Case Worker

    Degrees

    • High School Diploma : College prep. emphasis in business , 1991
      High School Diploma : Family and Community Development Specialist Certified , 1999

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