Billing Clerk Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Highly creative Billing Clerk with 14 years in accounting, finance, billing and collections. Results-oriented and solution-focused professional, who leverages strong organizational skills, problem solving and maintaining accuracy. Possesses an insatiable drive to achieve and exceed goals. Highly skilled in troubleshooting all accounting issues with speed and efficiency.
  • Account reconciliation
  • Microsoft Word and Excel
  • Financial reporting
  • Cash flow analysis
  • Accurate and detailed
  • Maintains confidentiality
  • Dedicated team player
  • Fast learner 
  • Expertise in billing and payment transactions
  • Analytical reasoning
  • Exceptional organization
  • Accounts Receivable
  • Bookkeeping
  • Customer relations
  • Independent worker
  • Ethical approach
Scot Lewis Cosmatology School Bloomington, MN Expected in Cosmatology : Hair, Skin and Nails - GPA :
Normandale Community College Bloomington, MN Expected in Accounting : Accounting - GPA :
Chaska High School , Expected in High School Diploma : - GPA :
Work History
Dean Foods Company - Billing Clerk
Franklin Park, IL, 2002 - 10/2015
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Politely assisted customers in person and via telephone.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolve account problems 100% of the time.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Reviewed collection reports to determine the status of delinquency and amount of outstanding balances.
  • Process utility billing in a accurate and timely completion.
  • Generate past due and disconnection notice for non-payment.
  • Review monthly exception and variance reports to prevent billing errors.
  • Establish payment plans while considering compliance with current legislation and government policies.
  • Obtain customer documents to ensure qualifications for cold weather rule and work closely with the county and other assistance programs.
  • Record and review customer bankruptcies
  • Accurately process all payments made thru mail, online and in person.
  • Trained new hires in customer service, billing and collections.
  • Contributes team effort by working with other departments on numerous projects.
  • Enter new or updated automatic bill pay to ensure bill will be paid for customer.
  • Researched and resolved account billing discrepancies.
Home Bancorp, Inc. - Optician Lab Technician Assistant
Carencro, LA, 01/1999 - 2002
Citizens State Bank - Teller
City, STATE, 01/1998 - 01/1999

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Resume Strength

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  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Scot Lewis Cosmatology School
  • Normandale Community College
  • Chaska High School
Job Titles Held:
  • Billing Clerk
  • Optician Lab Technician Assistant
  • Teller
  • Cosmatology
  • Accounting
  • High School Diploma

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