Billing and collections assistant highly enthusiastic customer service professional with 1.5 years client interface experience.
Contacted customers that were past due on their accounts. Made foreclosure list monthly due to seriously delinquent accounts. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax. Assisted customers timeshare complaints complaints. Responsible for processing payments over the phone or in person in a timely manner and guaranteeing high level of customer service.
Process payroll, enter new employees into system, Data entry, filing.
Waitressed for the elderly, took food and beverage orders.
Delivered items to room upon request, cleaned the housekeeping building and finished any housekeeping duties that were left over from he morning housekeepers.
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